Great for active, young people who are interested in fashion and who can deal well with customers - Key Holder Zara Employee Review

4.0
21 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Great employees and management, easy to move up, decent hours, great clothes. I enjoyed being a key holder and buying for the women and trf lines. I didn't want to sit behind a desk all day, so I didn't mind being on my feet. Option to travel and help open new stores. One of the girls who used to work at H&M had mentioned they would be there til 1-2 am to finish closing sometimes, but we were never there more than 30 min to an hour after work (inventory aside). I didn't mind wearing uniforms, but it would be nice to have better options. My main store didn't have a high turnover rate. If you like fashion, they are obviously very on trend.

Cons

Time- off policies aren't great, and they always give you a hard time (I had a few family emergencies that could have been better dealt with on their end). The discount (15%) is terrible; many places offer at least 20 and sometimes up to 40-50% and/or a seasonal stipend. The corporate staff seemed a little snobby to us retail employees. I worked at three locations, and two of them had tiny, uncomfortable stockrooms which often made dealing with shipments difficult. One of the stores is alarmingly busy and too small for its location. The break room was bleak and tiny.

Explore other reviews about Zara

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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