Exceptional recruiting and onboarding with a great team - Director Customer Experience Zip Co Employee Review

I recently joined and have been thoroughly impressed by the onboarding process, welcoming nature of my coworkers, and transparency from leadership. I can tell that people genuinely enjoy working here, and I'm excited for growing as part of the team.

I have no cons as of yet!

They live their company values and the culture at Zip is felt from day 1 and even during the interview process. Everyone knows there are high expectations but they also know it is a team effort, and human centered approach to management, leadership, and getting things done. The benefits are great (health insurance covered at 100%) and the pay is on par with the market. They reward your hard work and are flexible for parents and life outside of work. It is also a very diverse group of people in both leadership and throughout the company which gives Zip a competitive edge.

It is a lot of work so you do have to manage your time and capacity well in order to succeed here.