Ok place to work - Account Executive eGain Employee Review

3.0
25 May 2023
Recommend
CEO approval
Business outlook

Pros

Good management, great team, willing to teach and help reps grow.

Cons

Not much structure, a lot of micro-managing

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eGain Response
3y
Thank you for sharing your experience working at eGain. It is important to the company that our employees are able to learn and grow within the industry and we value your input. We appreciate your feedback on the structure of the company, as this allows us to evolve our processes. We wish you the best of luck in your future endeavors!

Explore other reviews about eGain

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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