Great first tech job - Software Engineer eGain Employee Review

4.0
25 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Manage work schedule and flexible hours

Cons

As egain is an international you will have to coordinate with teams in different time zones which may require you to stay up late

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eGain Response
2y
Thank you for sharing about your experience and taking the time to write review! And thank you for all your contributions during your employment with eGain. We strive to create a work environment conducive to your learning and career growth and are pleased that you had a good experience and work-life balance. We wish you the best of luck in your future endeavors!

Explore other reviews about eGain

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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