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      impact.com

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      impact.com reviews

      GC Management Prioritizes Control Over Employee Wellbeing - Anonymous employee impact.com Employee Review

      2.0
      26 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      One wfh day per week. Colleagues are generally supportive

      Cons

      Leadership in GC is highly authoritarian, with little empathy or genuine concern for employees’ wellbeing. The new office was only recently renovated, and the smell of chemicals and construction materials is still very obvious. Despite this, employees are still expected to work on-site as usual. Multiple people have experienced headaches, allergy symptoms, and other physical discomfort, yet management continues to act as if this is a minor issue. What makes this worse is the hypocrisy. Even the MD does not seem willing to stay in the office regularly, while employees are still being told they must come in. When the people making the rules clearly do not want to be in the same environment themselves, it says a lot about how little they value the health and comfort of the rest of the team. The bigger issue is the culture behind it. Instead of listening to concerns and making reasonable adjustments, leadership relies on top-down control and expects employees to tolerate unhealthy conditions without question. There is no real advocacy from leadership for the team, only pressure to comply. It creates a culture where control matters more than people.

      avatar
      impact.com Response
      2d
      Thank you for sharing your feedback. We're glad to hear that you value your colleagues and the support they provide one another. We also take concerns about workplace conditions seriously, which is why, following questions about the newly renovated office, we engaged independent professionals to assess the environment. The results confirmed that the office met applicable health and safety standards. While it's not uncommon for newly renovated spaces to have residual odors for a period of time, employee wellbeing remains a priority, and we continue to monitor and address concerns as they arise. We also recognize the broader feedback you've shared regarding leadership, communication, and employee experience. Creating a workplace where employees feel heard, respected, and supported is important to us, and we know that perception matters as much as intention. While we may not agree with every characterization in this review, we appreciate the opportunity to hear different perspectives and use that feedback to continue improving.

      Explore other reviews about impact.com

      5.0
      1 Jun 2026
      Business development manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

      Cons

      Some teams have to go in 3 days

      avatar
      impact.com Response
      2d
      Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
      2.0
      28 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

      Cons

      Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

      1
      avatar
      impact.com Response
      2d
      Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
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