impact.com Reviews

3.7

71% would recommend to a friend

(373 total reviews)
avatar

Dave Yovanno

82% approve of CEO

62% positive business outlook

impact.com has an employee rating of 3.7 out of 5 stars, based on 373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The impact.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

373 reviews
2.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

One wfh day per week. Colleagues are generally supportive

Cons

Leadership in GC is highly authoritarian, with little empathy or genuine concern for employees’ wellbeing. The new office was only recently renovated, and the smell of chemicals and construction materials is still very obvious. Despite this, employees are still expected to work on-site as usual. Multiple people have experienced headaches, allergy symptoms, and other physical discomfort, yet management continues to act as if this is a minor issue. What makes this worse is the hypocrisy. Even the MD does not seem willing to stay in the office regularly, while employees are still being told they must come in. When the people making the rules clearly do not want to be in the same environment themselves, it says a lot about how little they value the health and comfort of the rest of the team. The bigger issue is the culture behind it. Instead of listening to concerns and making reasonable adjustments, leadership relies on top-down control and expects employees to tolerate unhealthy conditions without question. There is no real advocacy from leadership for the team, only pressure to comply. It creates a culture where control matters more than people.

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impact.com Response
2d
Thank you for sharing your feedback. We're glad to hear that you value your colleagues and the support they provide one another. We also take concerns about workplace conditions seriously, which is why, following questions about the newly renovated office, we engaged independent professionals to assess the environment. The results confirmed that the office met applicable health and safety standards. While it's not uncommon for newly renovated spaces to have residual odors for a period of time, employee wellbeing remains a priority, and we continue to monitor and address concerns as they arise. We also recognize the broader feedback you've shared regarding leadership, communication, and employee experience. Creating a workplace where employees feel heard, respected, and supported is important to us, and we know that perception matters as much as intention. While we may not agree with every characterization in this review, we appreciate the opportunity to hear different perspectives and use that feedback to continue improving.
3.0
30 Jul 2024

Great Company, Poor Leadership Team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible time off, free lunch, work from home, excellent onboarding process.

Cons

1. The leadership has no understanding of the management, especially in the APAC region leadership team. They always make contradictory statements. 2. Micromanagement is prevalent. 3. Unreasonable and frequently changing KPIs without formal notice. To achieve these KPIs, teammates need to work overtime every day. Especially in the Solutions team. 4. Managers are not receptive to advice and are self-centered.

Viewing 1 - 3 of 373 Reviews

Glassdoor has 413 impact.com reviews submitted anonymously by impact.com employees. Read employee reviews and ratings on Glassdoor to decide if impact.com is right for you.