A place where ambition and curiosity is rewarded - Business Development impact.com Employee Review

5.0
20 Nov 2018
Recommend
CEO approval
Business outlook

Pros

I arrived just after the management of the UK office had changed. While I had only heard what the previous environment was like, I can safely say that staff concerns were addressed and the office is headed in a really exciting direction. It's thrilling to be part of a company that is flourishing. I feel like I'm a part of a really talented team that has positioned the product for continued growth. Being part of the London office is particularly exciting because we have the support structure of a global leader in the industry but with huge growth potential and lots to do to build our footprint in Europe. Management is receptive to ideas and encourages a positive and flexible working culture. Talent and passion is recognised and rewarded. The entire company is incredibly open when it comes to communication - everybody has time to share insights and feedback with one another. There can't be many companies of Impact's caliber where you regularly get the opportunity to speak with the founders and senior management. Others: Responsible (unlimited) time off policy Rooftop office in amazing location Friyay free lunches and kitchens stocked with food Regular team-building fun and events Regular international travel for BD and Sales Competitive salaries Flexible work environment

Cons

During the management transition, there were key staff missing in the team which had a detrimental effect on short-term performance. Now that this has been resolved - I don't have any big concerns about working at Impact.

Explore other reviews about impact.com

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

Cons

Some teams have to go in 3 days

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impact.com Response
3w
Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Cons

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

2
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impact.com Response
3w
Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
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