Diversity is a big issue. The team is almost all men and they only seem to hire women into communications or customer service roles. Maybe fewer women apply for developer and data roles, but it's hard to believe they haven't found a single woman to fill an engineering position. Even some jobs that have more female applicants (e.g. design) seem to only be filled by men. At this point, the sea of male faces is probably scaring women off from applying.
The company is bootstrapping, which is admirable. However, this also means that the salaries are nowhere close to industry standard, particularly for customer service/operations. This means it's hard to attract quality candidates across the board, and since it's mostly women being hired for those customer service/operations roles, this also perpetuates a cycle of gender-based salary inequity.
There's also no HR to speak of, which means that hiring processes are always chaotic. Feather hires non-EU citizens but gives almost no support in arranging work permits or helping with relocation. It also puts people in the uncomfortable position of having to bring up any issue directly with one of the founders rather than going through HR.
