GSK Reviews

4.0

79% would recommend to a friend

(10,645 total reviews)
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Luke Miels

85% approve of CEO

69% positive business outlook

GSK has an employee rating of 4.0 out of 5 stars, based on 10,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GSK employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

11K reviews
1.0
18 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Some colleagues are supportive amidst the chaos.

Cons

Excessive Workload and No Work-Life Balance: • Weekdays are spent rushing between meetings and preparing endless reports. • Daily overtime is unavoidable, yet the work doesn’t end there. Employees are expected to remain on standby for late-night calls and messages as manufacturing runs 24/7. This expectation extends to weekends, leaving no personal time. Dysfunctional Quality Department: • The quality team lacks manufacturing knowledge and unnecessarily escalates issues to higher-level reports, even when there is no product impact. • They often ask irrelevant or unanswerable questions. • Despite clear flaws in their quality system, they refuse to acknowledge or improve upon its challenges, creating inefficiencies and frustration. Ineffectual Safety Department and Hollow Promises: • The safety team proposes improvement initiatives without consulting relevant stakeholders or planning execution, then presents unrealistic deadlines to management. • Responsibility for execution is dumped on engineers from other departments, while the safety team avoids accountability by claiming they lack process and equipment training. • They portray themselves as approachable but fail to support employees in project planning and execution. It’s common knowledge that the safety team avoids overtime and contributes little in terms of actionable results. Some officers even have enough free time to teach outside the company. • The safety team positions itself as approachable and ready to help with safety projects, but when approached, they claim they lack process and equipment knowledge to assist. If they are untrained, why are they proposing improvements without consulting experts in the first place? • Their initiatives are poorly planned, lack stakeholder input, and often push execution responsibilities onto engineers from other departments. • They avoid accountability and overtime, with some officers even finding time to pursue external teaching roles. Misleading “Great Place to Work” Recognition: • The company flaunts its workplace awards, but the evaluation process is questionable, as many employees, including myself, were never even consulted.

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GSK Response
1y
Thanks for telling us about your experience – we take your feedback very seriously. We can only achieve our purpose and get ahead of disease together if everyone feels they have the opportunity to thrive.
2.0
19 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great people to work with (not including management, e.g. N+1 and above) Acceptable starting pay Great employee benefits.

Cons

Useless speak up channel, even though a whole team lodged an official complaint to the management, nothing will happen to them so long their N+1 likes the person involved and cover up with a show only followup action. Management doesn’t care for the well-being of the employees/biotechs, even though the problem is there for a serious shortage of manpower, they continue to force employees to do more than they can cope in order to meet the KPI for low hours of overtime triggered. When employees falls sick, the N+1 questions the employee regards to the legibility of their illness even though it is certified by a doctor that the employee is unfit for duty. Some N+1 abuse their power and not letting people go on their leave even though it has been applied, while telling the team that it is ok to apply and go for it, more so when the N+1 is self-centred.

avatar
GSK Response
1y
Thank you for sharing your experience – we take your feedback seriously. We can only achieve our goals if everyone feels they have the opportunity to thrive.
3.0
16 Oct 2022
Recommend
CEO approval
Business outlook

Pros

-Colleagues are team players and supportive. -The culture within the function is acceptable. -Good benefits if you are a full-time employee. -Medical benefits for the whole family are well covered. -Good flexibility in working arrangements (depends on your manager).

Cons

-Work-life balance is hard to achieve and maintain. -There are not many benefits for contract staff. -Recognition is only more prominent for others who do projects as compared to routine work. -Salary is not as competitive as they claim to be. -Over-emphasis on being a team but everyone is on their own. -Wrong emphasis on being more productive by over-squeezing a small pool of talent. -Different functions with different KPIs and some are conflicting.

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