7y
Hello! Sarah here, the CEO at Georgette.
Thanks for the positives you shared - I'm glad you like the office space and found the team supportive. I am working on adding more work zones to the office that are better insulated to keep things quiet, and we're developing strategies to make our open plan office a comfy and functional space for all to work. This is definitely a struggle for a lot of offices, and I really appreciate and work to implement all suggestions on making it as good as it can be, without having to put up loads of cubicles or move to an office that's lots of little rooms where we feel far more separated. I welcome working elsewhere in the building, and working remotely a portion of the time (we find it's good to be in the office a majority of the time so everybody can learn and collaborate, but we all need a day to focus and get stuff done once in a while! Me included. :) )
I am sorry us working together didn't work out after all. Cultural fit is critical on both sides -- for an employee, and for a company. The same goes for finding your happy place with respect to how your day is structured, the type of work you're doing, your purpose in doing it. There are so many amazing roles and organizations out there that I really think it's best to persevere until you find a great fit! :D
I also want to address your specific comments. We used to pay commission when an order came in (rather than when it ships), but sometimes orders change or are cancelled, so it was logistically very tricky to keep track of. We pay commission when product ships, which is simultaneous with the time that the company can recognize the revenue too (so those are lined up). It's also easier for salespeople to run their own commission numbers this way. If somebody finances an order, our consultants are still paid as soon as the product ships, so we actually pay commission far before we are paid ourselves, in those cases. We're always looking for factories that can turn around product more quickly, but anything purchased from Asia takes a few months. I wish there were something we could do about that! For any other delay in an order, the salesperson has full ownership of the timeline. Sales cycle tends to go hand in hand with the value of a sale, and since our deals are a little bigger, it's normal that they take 1-2 months. People need time to make large spending decisions, and we do our best to be sensitive to that while keeping the project moving along at a healthy pace. Finally, you're right, packaging is definitely a competitive industry. :) We believe we offer far more than most packaging partners, for instance by making all our packaging carbon neutral. I will mention that the majority of companies who buy packaging work with a partner such as Georgette to help them with the process -- for instance, a good friend of mine buys for Walmart, and they do the same.
As for socials, we have a regular hour on Friday afternoons (we finish work an hour early so that it's easy for everybody to come.) We do have an occasional event outside of that, such as our holiday dinner. I think it's nice for a small teams to have social events every once in a while, they're an enjoyable way to get to know the folks you spend your days with!
Lastly, I'm glad you found the team helpful but of course am sorry you didn't find me around enough. 10-ish people is quite a lot for 1 person to manage, so I rely on our more senior folks to help me -- I want them to flourish and learn to manage folks, and help pass on their significant knowledge as well (which is often different from my own). I'm always available by phone for help if anybody needs it (evenings and weekends included). I'm typically in Toronto at meetings 1 day a week, and outside of that I make an occasional 3-5 day trip for a conference or to visit customers who are further afield. I do also sometimes go on vacation - we all need a refresher sometimes! :D We offer 3 weeks holiday to everybody so the rest of the team gets time to themselves as well!
I wish you loads of luck with the next stage of your career, and am here to help in any way I can. :) I do hope you learned some good things while you were with us!
Sarah