GoStudent Customer Care Manager reviews

3.0

44% would recommend to a friend

(11 total reviews)
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Felix Ohswald

82% approve of CEO

75% positive business outlook

Reviews by job title

11 reviews
4.0
2 Oct 2025
Recommend
CEO approval
Business outlook

Pros

work life balance great team members friendly fun

Cons

not many long onboarding too many unnecessary meetings

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GoStudent Response
7mo
Hello! Thank you very much for your great feedback! We’re happy that you appreciate the opportunity to work from home or remotely. You know best how to unlock your full potential, and we’re here to support you! We completely agree that it’s our people who make us unique. We’re glad to read that you can feel the strong team spirit and our casual company culture. As part of GoStudent, you play a key role in our mission to build the world’s No. 1 global school. Wishing you all the best! Your GoStudent People Team
3.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

A company that cared about their employees overall

Cons

Management not the best at making long term decisions

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GoStudent Response
1y
Hello! Thank you for taking the time to share your experience with us. Your evaluation showed us that we are already doing well in some areas, but still need to work on others. We appreciate your kind words about our efforts to create a great employee experience. Our team is committed to creating a supportive and nurturing environment, and we are glad to know that you felt valued during your time with us. Thank you also for putting suggestions for improvement together. We recognize that there's always room for growth, and we take comments like yours seriously as we strive to continuously improve. Your insights are valuable, and we will certainly reflect on them. We would be pleased to exchange with you personally to dive deeper into your suggestions. Please email us with your contact details to hr@gostudent.org so that we can get in touch with you directly. We wish you all the best in your future endeavors, and thank you again for being a part of GoStudent. Your GoStudent People Team
4.0
30 Jun 2024

N/a

Recommend
CEO approval
Business outlook

Pros

Work life balance Good pay Nice environment

Cons

Micromanaging Micromanagement Micromanaging Micromanaging Micromanaging

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GoStudent Response
1y
Hello, Thank you for taking the time to share your feedback about your experience working at GoStudent. We are pleased to hear that you appreciated the work-life balance, good pay, and positive environment. These are areas we continually strive to excel in. We also acknowledge your concerns about micromanagement. We understand how important it is for employees to feel trusted and empowered in their roles. Please be assured that we take this feedback into account when deriving actions to continuously enhance our work environment and culture. If you have any specific suggestions or would like to discuss your concerns further, please feel free to reach out to us directly at hr@gostudent.org. Your insights can help us make GoStudent a better place for everyone. Thank you once again for your feedback and for your contributions during your time with us. We wish you all the best for your future. Best regards, Your GoStudent People Team
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