GoTu Reviews

3.5

63% would recommend to a friend

(76 total reviews)

60% positive business outlook

GoTu has an employee rating of 3.5 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTu employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

76 reviews
1.0
19 Nov 2024

Welcome to GoTu: Where Nepotism Shines Brighter Than Your Resume!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good health benefits, that is all.

Cons

When I first joined this company, it was vibrant, dynamic, and full of promise. The founders were deeply engaged in the day-to-day operations, and it was genuinely a place I looked forward to coming to every day. However, that all changed abruptly in February 2024. The company culture, once its greatest strength, began to erode at a rapid pace. The turning point came with the introduction of new leadership, marking the start of the company’s decline. Under this new leadership, several concerning decisions were made that ultimately undermined the company’s integrity. To make matters worse, a closer look at the background of the new leadership revealed some troubling information. The person now in charge had previously worked for a company that went bankrupt under their leadership, resulting in significant financial losses. Shortly after this, several former employees from that bankrupt company joined GoTu, many of them occupying roles for which they were woefully unqualified. The decision to open a Denver office was supposed to be exciting—at least, that’s what we thought at first. Sure, it became glaringly obvious that the new hires weren’t exactly hired for their brains but for their proximity to the higher-ups. Who needs competence when you’ve got connections, right? Predictably, the Denver office became a colossal failure. But don’t worry—leadership spun the situation beautifully, making excuses and handing out special privileges like candy. A clear divide soon emerged within the company. If you were part of the right crowd, you could do whatever you wanted—show up late, party on weeknights, come in high or drunk (yes, we all saw it)—and still get promoted. No questions asked. It’s almost as if integrity is overrated when you can just turn a blind eye and make problems disappear. If you weren’t part of this inner circle, you were essentially ignored or treated with disdain. Your ideas, input, and contributions were quickly dismissed, often due to personal biases rather than the quality of your work. Any attempt to bring fresh ideas to the table was disregarded, and new management showed no interest in understanding what made the company function successfully before their arrival. Sales leadership was no different. The sales managers were essentially just professional yes-men. You could practically see their spines erode with every nod of approval. When it became clear they lacked the necessary leadership skills, management was more concerned with sparing their feelings than holding them accountable. The result was a culture of micromanagement, where inept managers could hide their incompetence behind a veil of “team support” and corporate excuses. And don’t even get me started on accountability. It doesn’t exist here. The phrase "owning up to mistakes" clearly isn’t in anyone’s vocabulary. Instead, it’s a game of passing the blame, with a healthy side of dishonesty thrown in for good measure. Leadership doesn’t know what anyone actually does on a day-to-day basis and seems uninterested in finding out. But don’t worry—at least they’re really good at looking impressive to investors, because that’s what this whole circus is really about, right? Making sure the people who have no idea what’s going on can look good to the people who have even less idea. In the end, what was once a promising, innovative company is now a shell of its former self—led by individuals who lack the competence, integrity, and vision necessary to lead. The culture is unwelcoming, the leadership is ineffective, and the future looks bleak unless there is a drastic shift in direction.

2.0
16 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO! Post Traumatic Overload

Cons

Don't even think about it, seriously. It is so disheartening to see the revolving door of eager new hires go through their training, to be thrown into the Chaos Machine that is GoTu Technology Inc. Just to be right back on the job market confused, and disappointed that they bought into the fancy office space and "culture". IF you decide to work in Sales for this company, here's my advice: DONT. And if you do, know this: Our CRM is a disaster, so have fun with that! Your success as a salesperson here is 20% ability/skill, and 80% is determined by what territory you are assigned. If you lose the lottery on that one, you better grit your teeth and brace for impact because this job is going to suck.

1.0
12 Jun 2024
Recommend
CEO approval
Business outlook

Pros

What started off as a great, exciting, mission driven startup that “valued people”, “empowered creativity” and relentlessly led with the Core Values took a sudden turn to “nepotism”, “reckless” and plainly disappointing. Pro: It used to be the people, working with bright, fun and passionate people from all walks of life where there was a collective effort to build real relationships, spend time outside of the office together and enrich the greater MIA ecosystem. That is no longer the case.

Cons

Con: It turned into the people, leaders who ruled by fear and favoritism, making rash and reckless choices without strategic vision or consultation, creating a toxic and fear based workforce. Trust is a huge issue for this leadership team and its Founders. Trust corroded the foundation and continues to deteriorate the internal core of that organization. Mid-level leaders aren’t trusted or enabled to make choices, be developed and create solutions - they’re not supported and yet they are criticized and punished for any misstep or “misalignment” of their mindset Executive leaders don’t trust one another, politics and back-door dealings, gossip and undercutting amongst the department heads is both common and rarely, if ever confronted, let alone corrected Founders create false narratives to avoid words like ‘layoffs’ or ‘funding issues’, instead use words like ‘restructuring’ or a “shift in direction” - yes, you “restructured” with a LAYOFF to hedge for the continuation of your negative revenue issues and lack of funding… it’s the reality and lack transparency doesn’t make it less true, it just makes your staff lose more trust and your business suffer because the problems aren’t being faced head on Frontline workers are pressured, punished and openly ridiculed by the top most leadership figures - they’re fed a story and a ‘dream’ and any doubts or questions make them immediately vulnerable for separation, taking the notion of ‘at will employment’ to a dangerous level Revenue, compensation and market growth are stagnant, at best - there is no data to drive decisions, strategy for the competition or technology solutions to correct or compete, put the ego aside and take a real look at the landscape and where you sit in it Founders are great presenters aka “talkers”, but it’s clearer everyday that they are beyond their depths and the misplaced and fair-weather power they give new or ‘trusted’ leaders is crippling - no 1 person is your golden ticket, businesses should function as a machine, clicking and segmented to each specialization

Viewing 1 - 3 of 76 Reviews

Glassdoor has 102 GoTu reviews submitted anonymously by GoTu employees. Read employee reviews and ratings on Glassdoor to decide if GoTu is right for you.