Harbor Freight Tools reviews about "upper management"

Upper management and store manager especially doesn’t listen, makes it hard for you to do your job. Poor upper management by the store manager. Lack of leadership, does not like to listen, no work life balance, rush job who only cares to get bonuses. No matter how hard you work you won’t be valued or appreciated at all. Scheduling conflict.

Leadership that claims safety, work life balance, and trust are important but aren't. Your typical "we're a family," its all for show. Leadership that doesn't take accountability, even above a store level. Safety only matters until it effects the bottom line. Incompetent leaders that have their direct reports doing more than they should and taking credit to look good. Whole stores get ruined because district leadership will trust whatever the store leaders say even when there is proof of the contrary. No room to advance unless you are friends with upper management and someone retires or quits. Edited part: Reporting does nothing. When you follow the "right path" and report people you become the next target. 2 people have left for that exact reason. The rest of leadership is being targeted to quit or be fired. The outlet is a sham and so are the people in charge of it. They close ranks and protect the people in the wrong. You send in new management to clean house instead of listening to those that have been here and improving.

Treated like a number. Upper management is horrible.

Upper management. Store managers vary by store a lot are great some absolutely terrible. The decisions made have been absolutely terrible. Cutting hours pushing everyone even more. Hiring part timers and expecting them to work like full time associates after a month of 12 hour work weeks. Used to be a great place to work now despite the company insisting its the best place to work its garbage. In my district alone I know theres 11 leaders looking to leave.

low pay, very little training, tension between management/upper-level employees

Old school mentality. Upper management needs to change with the times.

Some policies or rules from upper management made no sense, occasional drama in the workplace, and people not doing what they were supposed to do

Policies are up for interpretation, so it changes from region to region. There is no standards for upper management, which allows them to violate numerous policies with no corrective action. The job descriptions are practically bare.