employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged employer

Harbor Freight Tools reviews about "benefit"

59% positive business outlook

Reviews by job title

587 reviews
2.0
19 Mar 2026

False Hope

Recommend
CEO approval
Business outlook

Pros

Edited review Due to Response The discount is a good percentage Medical Benefits are okay Pay is good at times

Cons

Leadership that claims safety, work life balance, and trust are important but aren't. Your typical "we're a family," its all for show. Leadership that doesn't take accountability, even above a store level. Safety only matters until it effects the bottom line. Incompetent leaders that have their direct reports doing more than they should and taking credit to look good. Whole stores get ruined because district leadership will trust whatever the store leaders say even when there is proof of the contrary. No room to advance unless you are friends with upper management and someone retires or quits. Edited part: Reporting does nothing. When you follow the "right path" and report people you become the next target. 2 people have left for that exact reason. The rest of leadership is being targeted to quit or be fired. The outlet is a sham and so are the people in charge of it. They close ranks and protect the people in the wrong. You send in new management to clean house instead of listening to those that have been here and improving.

avatar
Harbor Freight Tools Response
2mo
First, we thank you for your hard work and for taking the time to share your feedback. Because we value our people, Harbor Freight is committed to providing a workplace that encourages open communication and provides fair, reasonable, and respectful treatment from all our Associates. We recognize there may be situations where Associate are uncomfortable with going to their immediate Supervisor or Manager. In this case, we encourage our Associate to contact their HR Partners or use the HFT Outlet to report any issues. Thank you for your hard work and contributions.
1.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

In-Store team work well together. Ok first job. Do not commit more than one year.

Cons

Harbor Freight fails to follow their own mission statement "... our mission is to be the best place to work ..." Harbor Freights "We value people above all else" is a false narrative. High turnover. Unprofessional behavior exhibited by Regional/District Managers, Human Resources, Employee Relations. Threats of retaliation not uncommon when reporting safety issues, missing pay. Reports must be made anonymously due to history of retaliation What I learned most from the company is: DM's leadership's approach and structure negatively influences morale, consistency, and the overall work experience. Management from outside the store is deplorable. Company policies are only enforced and ignored at their leisure. Benefits are ok. No holidays. Do not commit to more than 1yr max. No work/life balance.

avatar
Harbor Freight Tools Response
1mo
Thank you for sharing your feedback with us. We would not be able to accomplish all that we do without hardworking associates like yourself. Harbor Freight is built on a commitment to Excellence and Continuous Improvement, and your feedback helps us achieve that. Thanks for always showing up and giving your best!
5.0
20 Jan 2026

Nice company

Recommend
CEO approval
Business outlook

Pros

Free food, good benefits/401k, paid holidays.

Cons

Sometimes hard to climb ladder.

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits. Work life balance

Cons

None to mention good to employees

3.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, easy and fun job, supervisors are cool. PTO is accrued relatively fast. Do your job and do it right and everything is good.

Cons

Store managers are always stressing about numbers (at least ours is), always looking to get rid of low performers instead of helping. Work/Life is spotty, depends on who does your schedule.

avatar
Harbor Freight Tools Response
3mo
Thank you for taking the time to share your feedback. Because we value our people, Harbor Freight is committed to providing a workplace that encourages open communication and provides fair, reasonable, and respectful treatment from all our Associates. We encourage any Associate to contact their HR partner if they have any concerns. Thank you for your contributions as we continue to make Harbor Freight the best place to work and shop.
5.0
16 Apr 2026

Great place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote, great work/life balance, great benefits, lots of training and development opportunities

Cons

No room for upward mobility in my particular role but leadership is very supportive of lateral moves and development in other areas

1.0
3 Jan 2026

Meh

Recommend
CEO approval
Business outlook

Pros

Pay is decent and the benefits are good

Cons

Depending upon who you ask, the guy's that work you with can be major jerks without even trying to. Friendly and best work is the moto but that makes me laugh. There no connections with anyone i mean who goes to and not speak with your co-workers to make it enjoyable i do they are all stiffs calls me names that i dont approve of and put me down cuz im a female and i cant do what they do cuz im weak.

avatar
Harbor Freight Tools Response
4mo
Thank you for taking the time to share your feedback. Because we value our people, Harbor Freight is committed to providing a workplace that encourages open communication and provides fair, reasonable, and respectful treatment from all our team members. We encourage our Associates to reach out to their HR Partners to share any concerns. Thank you for your contributions as we make Harbor Freight the best place to work and shop.
Viewing 1 - 3 of 587 Reviews

Glassdoor has 3,483 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.