Harrods Reviews

Updated 18 May 2020

To filter reviews, or .
3.4
66%
Recommend to a Friend
88%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
335 Ratings
Pros
  • "Staff discount is great, 33% across the store(in 87 reviews)

  • "Good discount, met some great people, a good company set up(in 47 reviews)

Cons
More Pros and Cons
  1. "good place work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Harrods full-time

    Pros

    - good place to work for part time / if your a student

    Cons

    - Not much scope to get into head office , especially as a graudate

    Continue reading
    Harrods2020-05-18
  2. "Amazing"

    5.0
    Current Employee - Sales Assistant 

    I have been working at Harrods full-time

    Pros

    Great people great staff awesome

    Cons

    Questionable customers but not all of them most of them are great but as it is is retail you can't escape them the questionable ones

    Harrods2020-05-14
  3. "Excellent working environment and Friendly Colleagues"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Student in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods part-time

    Pros

    Facilities are easy to use and Highly centred customer service - good training- long work hours- full training provided- excellent manager- a lot of benefits. Learned to work in a very paced environment.

    Cons

    Very high expectations Long hours Keeping customer satisfaction progressive

    Continue reading
    Harrods2020-05-12
  4. "Great pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in London, England

    I worked at Harrods part-time

    Pros

    Great pay, interesting clients, amazing place to work, flexible

    Cons

    Long hours, manic shoppers, late shifts

    Harrods2020-05-13
  5. Helpful (1)

    "Not really supporting staff when it comes to customers being rude and offensive"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Harrods part-time

    Pros

    Working in luxury sector central london. -good colleagues

    Cons

    Horrible clients and HR are very incompetent at supporting staff

    Continue reading
    Harrods2020-04-27
  6. "no mental health help"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fashion Student in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    amazing clients, get to work with luxury clothes

    Cons

    management can be bullies I suffered with severe depression and received no help

    Continue reading
    Harrods2020-05-10
  7. "Very creative role"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Art Editor in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Harrods full-time for more than a year

    Pros

    Great benefits of 50% discount

    Cons

    Management, and it's very hierarchical

    Harrods2020-04-04
  8. "Assistant manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Harrods full-time

    Pros

    Absolutely every single thing about it.

    Cons

    Nothing at all comes to mind.

    Continue reading
    Harrods2020-03-28
  9. "Good"

    4.0
    Former Employee - Retail Sales Associate in London, England

    I worked at Harrods part-time

    Pros

    Good incentives, nice work environment

    Cons

    Pressure from senior management or favouritism

    Harrods2020-03-25
  10. "Amazing team, the work was great!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Hammersmith, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for more than a year

    Pros

    I made a lot of good friends here. The team is young, diverse and hard working. Management was away a lot of the time but this gave us independence which was good for growth. I learnt a lot and having had only one proper job before Harrods, I now feel well equipped to take any job on. I do miss working here.

    Cons

    There was a lot of pressure from the buyers to complete work with unrealistic deadlines. Some of the buyers wanted me to do their job. Management did not let me know of any ways I could move up whereas the buyers had a lot of training etc regarding management programmes

    Continue reading
    Harrods2020-03-25
Found 722 reviews