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      HealthStream

      Engaged employer

      HealthStream Reviews

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      3.6

      65% would recommend to a friend

      (428 total reviews)
      avatar

      Robert A. Frist Jr.

      80% approve of CEO

      52% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.0

      Diversity and inclusion

      3.9

      Culture and values

      3.4

      Career opportunities

      3.3

      Senior management

      2.9

      Compensation and benefits

      HealthStream has an employee rating of 3.6 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthStream employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      428 reviews
      2.0
      15 Mar 2019

      Just a liiiiittle bit cultish

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of good people work here. It's a large enough company you can probably move around if you don't like your current department. If you can stomach the kool-aid you'll probably like it.

      Cons

      Some folks in HR and senior management have an almost cultish attitude toward the company and seem to think they're doing you a great big favor by allowing your employment. The "classes" they force employees to take are maddening. The test you have to endure after the classes are insulting. They love to brag about their benefits, but I'm not impressed. PTO is limited, health plan is too expensive (for families) etc.

      2.0
      21 Aug 2018

      A long time ago... It WAS a great company!

      Senior data engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked for HealthStream for almost 10 years. When I started with the company it had a solid entrepreneurial startup feel. Although, the pay was below market and the benefits (for a family) were the worst I'd ever encountered, the work I was doing felt meaningful, valuable, and appreciated. I felt that we were building something for the greater good of people and I was happy to be a part of it. It seemed everyone at HealthStream was dedicated to our mission and our customer's successes both internal and external. However, over the years the company started to succumb to its growth. Our teams were drastically understaffed and drowning in customer commitments with no support from management. It was very normal to work a 65-85 hour week just to miss deadlines and customer expectations. With no work-home-life balance, sub-par pay and horrible benefits a lot of the dedicated, talented team members either left or completely burnt out rendering them unproductive. * Good people still work there * Flexible schedule * Unique learning opportunities and benefits * Located in a building (Cummins Station) with other cool and innovative companies

      Cons

      *** Corporate red-tape, office politics, and very out-dated processes limit growth opportunities at HealthStream. *** A complete lack of trust, communication, and accountability between development teams (app, database) and the Site Operations/Security teams completely stifle innovation, optimization, automation and modern development practices. *** High turnover, layoffs, and product restructuring/rebranding are becoming normal. *** Executives and upper management are more often disconnected from their teams and fail to present a clear focus for the future of the company. *** Pay is typically below average. *** You'd expect decent health benefits from a healthcare company, however, BCBS ($650/monthly - $4000 Deductible) no other options!

      1.0
      25 Jan 2022

      Disappointed

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You might have some good coworkers.

      Cons

      Pays below market. 401k is match is treated as a "perk" and changes from year to year. It's not a perk, it's our future. PTO is terrible and there is no dedicated sick time. CEO is out of touch with his employees, makes us feel as though we should be grateful for any little thing they decide to give us. All of these concerns have been brought to the attention of management multiple times. There is a refusal to do anything because it's not seen as a problem.

      avatar
      HealthStream Response
      4y
      Thank you for the feedback. While we work hard to provide the best possible compensation and benefits, we understand that there may always be room for improvement. We constantly re-evaluate our compensation and benefits packages for any needed adjustments. To further discuss compensation, we suggest you reach out to HR@healthstream.com.
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      ReviewsHealthStream reviews

      Glassdoor has 463 HealthStream reviews submitted anonymously by HealthStream employees. Read employee reviews and ratings on Glassdoor to decide if HealthStream is right for you.