Hi-Line Reviews

3.4

61% would recommend to a friend

(60 total reviews)

Mike Sheaffer

74% approve of CEO

64% positive business outlook

Hi-Line has an employee rating of 3.4 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hi-Line employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

60 reviews
1.0
5 May 2014
Recommend
CEO approval
Business outlook

Pros

They have a decent training course

Cons

The Most dishonest company I have ever worked with. I came on with Hi-Line into a new territory and built it very quickly. I was awarded several awards including trophies, plaques, and two gold watches. During this time I discovered several things about this company that did not align with my moral code. When I discovered that the integrity of this company was something that I did no longer care to align myself with, I told them that I would cover the customers for up to one year, knowing that it sometimes takes that long to find a new Territory Manager. I gave them a year notice, and it took them 8 months to fill the position. I noticed that after I gave notice that the effort that they put into collecting invoices decreased significantly. I did not understand the significance of this until I tried to get my last paycheck after they finally found my replacement. Hi-Line considers all money owed forfeit once a replacement is found. $8,700 is what was owed for my last paycheck. It looks as if I will have to get an attorney to try to get some of that money back, which means a large portion of that will be spent on attorney fees. Be very careful of this company. They are crooked as a snake. People in the company are scared to death to upset Mike, the owner.

avatar
Hi-Line Response
11y
This is Jack. It is unfortunate that your career with Hi-Line did not work out. Our ethics and integrity levels at Hi-Line are genuinely high so we are surprised to hear that your individual experience was less than expected. Perhaps it would have behooved both parties if Hi-Line knew what discoveries "did not align with your moral code" before your departure so that clarity and improvement was communicated and implemented. Hi-Line is committed to superior service and high-quality products for all our customers so finding the right Territory Manager for each territory is very important. Each Territory Manager, as you know, is paid on uncapped commissions on the items they sell. So once a Territory Manager leaves and their replacement starts selling, then Hi-Line must start to pay the Territory Manager that sold the products. Also, it would make no sense for Hi-Line to stop collecting money on invoices due because Hi-Line has 160+ employees, vendors and bills to pay as well. It sounds as if there were some erroneous expectations and perhaps those expectations were self-assuming instead of contractual. Hi-Line has a good, long-standing reputation and taking care of our employees is just one of the many reasons that we have been in business since 1959. We are not happy that you had the experience that you did, but as for all of us at Hi-Line, we hope the next step in your career is exactly what you desire.
1.0
9 Jul 2019
Recommend
CEO approval
Business outlook

Pros

If you enjoy being micro managed and want to work in their environment (see below) this may be the opportunity for you! It does work for some.

Cons

They’re a company that really hasn’t changed in decades. They say that growth is always the goal. But history says different. Ask how many sales people they had 5-10-15 or even 20-years ago. Then ask to see a sales report during the same timeline. They’re a flat line company in both head count and revenue. What their recruiting ad should have said is “we need to hire 150 new sales people over the next 5-years to stay at basically 95-territories”. There is that much churn at this company and if they tell you different, well, they are telling you a very tall tale! There are much better opportunities with other organizations in this industry without the upfront vehicle expense who offer higher commission rates, actual support and true independence. Do your homework or you will be hurt financially. And this is coming from someone who built a territory from scratch into a $600K annual business earning $200K+ per year.... ....with another organization! Management at this company really know how to talk the talk. It’s their follow through that makes no sense. That’s why there really hasn’t been much growth for a very, very long time. That’s what happens when the owner is a dictator who truly doesn’t uderstand the industry and surrounds himself with nothing but yes men. And there is nothing wrong with that. They’re happy with the status quo. Unfortunately they’re selling growth when all they really want is more of the same. So think long and hard - do you really want to invest $50K into a vehicle to be one of those 150 hires over the next 5-years with very little chance of success? You. Can. Do. Better! And as other reviewers have mentioned, their religious views are phony and the sexual comments could not have been more spot on. This is coming from first hand experience unfortunately.

avatar
Hi-Line Response
6y
This is Jack. The statements made in the above message are either untrue or completely out of context. Throughout the entire post, the writer is trying to portray Hi-Line in a negative light while making false accusations because of their lack of interpersonal skills and unwillingness to work with others. Let me first begin by filling in some voids concerning Hi-Line’s 60-year history of constant improvement and overall growth. Yes, our Mobile Store count was up to 95 when the recession hit in 2009. As a strong family business, we weathered that storm better than most. We dipped to a Mobile Store count of 72. Since then, we have strategically grown our Mobile Stores count back to 95+. During these lean times we learned that we must strengthen each Store. Because of our efforts, each Mobile Store has experienced a 35% average growth rate. Also, our company’s overall revenue has grown 50%+ since 2000. These are hardly flat line numbers. We make no apologies for our Territory Managers being the life blood of our organization. Our TMs love working for a stable, debt-free company that has been successful since 1959. A great work-life balance, uncapped commissions, independence, security, achievement and recognition are just a few more reasons why folks want to come work at Hi-Line. Lastly, we are a Christian-Based Organization and we shout it from the rooftops. Each person’s religious beliefs are up to them, but let me assure you, there is nothing phony about our love and support for Jesus Christ. Also, the reckless comment on sexual harassment is slanderous. These comments are completely out of line, inaccurate and constructed with the intent to harm Hi-Line. For those of you interested in learning more about Hi-Line, feel free to ask me about some of the awesome innovations, changes and improvements that have taken place recently. I will personally answer any questions you may have.
1.0
21 Aug 2015

A perfect example of a company to avoid.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good medical insurance. That's about it.

Cons

They say you can't truly enjoy the light until you've experienced the darkest darkness. If you work at Hi-Line, you'll quickly realize that your next job can only be better! High Turnover – Turnover of recruiting staff and Territory Managers is ridiculously high. While Hi-Line states they are in a “growth mode”, in reality they are simply chasing their tail. As soon as two Territory Managers are hired, two quit. Poor Management – The CEO has a tendency to intimidate employees with his bullying nature. My manager lacked managerial experience and had a tendency to take out his poor mood on employees. One particular member of management makes inappropriate comments on a regular basis. Upper management is very aware of the problem and are said to have addressed it yet the behavior continues. It’s a wonder the company hasn’t been sued for harassment, discrimination or hostile work environment. Questionable Hiring Practices – If a candidate ever caught wind of what goes on behind the scenes during the decision making process, Hi-Line would more than likely be in court. Managers don’t want to hire candidates for the Territory Manager position who are too old, too young, too fat, too wealthy, too poor, too single or God forbid, too female. The hiring process for Territory Managers is very invasive. For example, managers have been known to use Google Earth to see what a candidate’s home looks like. Candidates are asked to divulge financial information such as IRA, 401(k) and savings account balances as well as salary information for their spouse. Candidates are rejected for the most ridiculous of reasons and the reasons vary on which way the wind is blowing and which sales manager is doing the hiring. Poor Benefits – With the exception of the medical plan, Hi-Line has poor benefits. Dental and vision plans are discount plans, not true insurance plans. I received a greater discount when I provided my AAA membership number to my Optometrist. Employees can’t participate in the 401(k) plan for a year. Match is minimal ($500). My manager felt Hi-Line offered rich benefits but considering he has never been employed anywhere else (other than bartending), I’m not sure he knows what rich benefits are. Cheap – The recruiting staff are required to use their personal computer for work purposes. I suppose when you churn through employees at such a fast pace it minimizes the risk of a disgruntled employee, and there are many of them, destroying or refusing to return company property. Most of the employees I worked with, myself included, had to purchase a new computer which was a personal expense of well over $600. The cost of ink/toner for staff working from home isn’t reimbursed to the employee. The company has a $35/day meal per diem when traveling which is significantly lower than the national average of $59. It just seems cheap and petty when you have knowledge of how much money the company spends in other areas of the business. Clearly my overall opinion of Hi-Line is a poor one but I would like to end my review by expressing my overwhelming disappointment with my manager. In the end, he failed me completely and that will always leave me with a bad taste in my mouth. I know he will read this and I know he will know exactly who wrote it. I was always upfront, professional and transparent with him and in the end, he couldn’t provide me with the same courtesy. He fed me a BS line about why we had to part ways instead of just coming clean. Pathetic.

avatar
Hi-Line Response
10y
This is Jack. First, let me say thank you for your kind words regarding our health insurance. It is awesome! At first, that seemed like a nice start. Then I read more of your disgruntled, negative post and realize a Fact Check is imminent in this situation. Each year since the latest recession of 2009 Hi-Line has seen growth. So yes, that is considered 'growth mode'. We do and will continue to promote that in a proud manner. No one is being 'bullied' as you implied. That is complete balderdash and you and I both know it. Also, some managers, such as myself, had little managerial experience at this company when being promoted into their current roles. Hi-Line is big on promoting from within. Isn't that what all companies desire? We love to promote folks that have been employed and successful within our company for many years. That exemplifies a company that offers room for advancement. You make that sound like a bad thing in which it is not. Hi-Line does have a lengthy on-boarding process because we want to hire the brightest and best. There is nothing wrong or discriminatory about our process. You say slandering remarks about things you know nothing about. There is no 'hostile work environment' like you state in your post which is completely different than what you were saying while employed here. Hi-Line's Territory Manager opportunity is a similar model to a franchise opportunity so financial statement pages and cash flow analysis sheets are common practice. We do this to ensure the success of a new Territory Manager. We believe it is very important to be transparent regarding the expectations of their first year so everyone knows what to expect financially if sales objectives are met by the Territory Manager. We want to make sure we are setting all Territory Managers up for success. Hi-Line's benefits are super competitive. Medical insurance starts 30 days after employment which is better than industry standards of 90 days. You state one can't contribute into their 401k plan until 1 year. That is also false. Everyone can contribute to their 401k plan immediately upon their start date. You also say matching is small. $500 may be small to you but when you factor in Hi-Line's employee tenure it can add up to some serious money down the road. Another fact about 401k matching is 42% of all small businesses in the USA do not match at all. 23% of those companies can't afford a matching program, so I think that says something about Hi-Line's stability and genuine desire to care for all employees. To my knowledge, no one has ever 'destroyed or refused to return company property' once leaving Hi-Line. I am not even sure where these statements are coming from. These are all truly unfortunate, slandering remarks you are placing in your posts to vent frustration. I am starting to understand how it could be difficult to recruit for Hi-Line's TM position with so many wrong, outrageous statements that you are now casting upon Hi-Line. To finish, no one failed you. Only you truly know why you were not successful as a Corporate Recruiter for Hi-Line. You were given many tools to help contribute to your success, yet for whatever reason(s), were unable to deliver results.
Viewing 1 - 3 of 60 Reviews

Glassdoor has 62 Hi-Line reviews submitted anonymously by Hi-Line employees. Read employee reviews and ratings on Glassdoor to decide if Hi-Line is right for you.