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      Hiya

      Engaged employer

      Hiya Reviews

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      4.4

      94% would recommend to a friend

      (75 total reviews)

      Alex Algard

      83% approve of CEO

      82% positive business outlook

      Ratings by category

      4.5

      Work/Life balance

      4.4

      Culture and values

      4.1

      Senior management

      4.1

      Compensation and benefits

      4.0

      Diversity and inclusion

      3.9

      Career opportunities

      Hiya has an employee rating of 4.4 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hiya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      75 reviews
      2.0
      23 Apr 2021

      Awesome company overall, bad CS dept

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - awesome C level leaders -great benefits and pay, competitive - great culture in general - work life balance is good - fast growing startup with a lot of potential - startup where you can really be impactful

      Cons

      - startup and super unstructured in most areas - hyper growth means a lot of grey area and unknown - everyone is friendly, not everyone is genuine - some managers are really lacking experience - CS team is really lacking structure and internal resources - CS dept has mean girls and not a place to work for the kind hearted or moms, some don’t want children and make it pretty known if they don’t care for you - they say they want people to help elevate them but don’t take feedback well My experience with Hiya sadly ended after about 60 days of employment, by my own choosing. CS dept is not a good one if you really know what you’re doing. It won’t go well!

      4.0
      3 Dec 2024

      Grade = B-

      Software development engineer (sde) iii
      Recommend
      CEO approval
      Business outlook

      Pros

      My peers are smart and innovative. The company culture is great overall - people want to hang out and do fun stuff, people actually use their pto, they buy us lunch once a week that everyone eats together.

      Cons

      Leadership is all over the place - they make choices inconsistently and choose speed of delivery over quality. HR is sharkey - once you are in the company they don't give pay raises and promotions easily. The company is top heavy - senior and manager titles are diluted.

      1.0
      30 Jan 2023

      Never going to see stock benifits or the salary gap closed.

      Business development
      Recommend
      CEO approval
      Business outlook

      Pros

      Co workers are awesome.. great friendly team of high functioning young group of dedicated folks

      Cons

      I seriously doubt Alex will ever share profits or sell the company.. Stock grants are a scam. Comp model was get paid a low wage and get whole when the company goes public or gets sold. Alex has many companies and I'm not aware of any equity event that benefited the employees or made up for the salary gap.

      avatar
      Hiya Response
      3y
      It’s great to hear that you enjoyed working with a dedicated and high-functioning team during your tenure at Hiya. Regarding Hiya total rewards, which includes cash compensation, equity (which every employee receives), and benefits - we take benchmarking very seriously. Hiya participates in salary surveys and acquires market data in every region we have employees to ensure we offer competitive compensation. We continue to outperform other portfolio companies in our class. Regarding your comment on equity, another company founded by Alex, Ekata, had a liquidity event and was acquired by Mastercard in 2021. Employees saw significant returns on their vested shares. At Hiya, we are backed by VC investors, and their incentives are well aligned with stock option holders. Our board of directors is determined to ensure a successful outcome for all key stakeholders, and that certainly includes employee options holders. Thank you for your feedback, -Hiya Leadership Team
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      ReviewsHiya reviews

      Glassdoor has 81 Hiya reviews submitted anonymously by Hiya employees. Read employee reviews and ratings on Glassdoor to decide if Hiya is right for you.