Does Holiday Inn Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn Express employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holiday Inn Express. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Holiday Inn Express?

56% of Holiday Inn Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn Express 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Holiday Inn Express?

Front Desk Agent (319) , Front Desk Receptionist (203) , Housekeeper (191) , General Manager (94) , Night Auditor (94) , Night Auditor/Front Desk Agent (76) , Front Desk (58) , Housekeeping (50) , Front Desk Associate (40) , Guest Service Representative (40) , Breakfast Attendant (38) , Front Desk Clerk (34) , Front Office Manager (34) , Guest Service Agent (34) , Receptionist (34)

What are the pros of working at Holiday Inn Express according to real employee reviews?

"great people... and that is all" ((in 92 reviews)); "Get to meet new people and work with a great staff" ((in 88 reviews)); "Great coworkers and GM helped if any issues" ((in 66 reviews)); "Free food, flexible schedule, good location, hotel discounts" ((in 29 reviews)); "Free breakfast and use of gym." ((in 29 reviews))

What are the cons of working at Holiday Inn Express according to real employee reviews?

"Low pay for very strenuous and hard work." ((in 173 reviews)); "Poor management and not flexible" ((in 172 reviews)); "No Benefits and no raise." ((in 92 reviews)); "Long hours and not easy to get to without a car" ((in 65 reviews)); "Deal with complaints and everything yourself because manager never handles them" ((in 37 reviews))

What are employees saying about Holiday Inn Express redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holiday Inn Express redundancy and their outlook for job security at Holiday Inn Express in 2026.

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Holiday Inn Express

Holiday Inn Express reviews about "pay"

54% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Culture and values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

Reviews by job title

514 reviews

3.0

21 Jan 2026

Work

Breakfast attendant

Recommend

CEO approval

Business outlook

Pros

Decent pay, manageable hours, flexibility.

Cons

Lack of communication, no annual raise, no benefits.

5.0

26 Dec 2025

Work Life Balance

Sales manager

Recommend

CEO approval

Business outlook

Pros

Good Hours and Not bad pay

Cons

Little to no opportunity to grow

2.0

6 Jan 2026

Not Great

Night auditor

Recommend

CEO approval

Business outlook

Pros

No pros to speak of

Cons

Pay, hours, always understaffed, Insurance

2.0

15 Apr 2026

Pleasant coworkers overshadowed by terrible management

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

Pleasant coworkers, guests usually friendly, clean hotel.

Cons

Low pay but consistent with other similar jobs in the area. TERRIBLE management.

5.0

27 May 2026

Chill job with a lot of downtime but low pay

Front desk agent

Recommend

CEO approval

Business outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

2.0

24 Apr 2026

Poor management and low pay with no benefits

Night auditor

Recommend

CEO approval

Business outlook

Pros

None that i can remember

Cons

Manager, owner, low pay, very boring, no room for advancement or any benefits

4.0

8 Jan 2026

Nice job, pretty chill

Front desk agent

Recommend

CEO approval

Business outlook

Pros

GM is really nice and easy to work with/ for. Work is fun, have a lot of regulars you get to know.

Cons

Pay is on the low end, especially for anyone living in the area. Not a lot of opportunities for professional development.

2.0

30 Nov 2025

I used to love my job, but that ended abruptly

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Meeting a lot of interesting people Flexibility

Cons

Theft, drugs, scheduling, favoritism, unethical, pay, policy violations, monitarily unfair to guests, the list is too long

Viewing 1 - 3 of 514 Reviews

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Jobs at Holiday Inn Express

Housekeeping Supervisor

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Reviews Holiday Inn Express reviews

Holiday Inn Express

Holiday Inn Express reviews about "pay"

Ratings by category

Reviews by job title

Work

Work Life Balance

Not Great

Pleasant coworkers overshadowed by terrible management

Chill job with a lot of downtime but low pay

Poor management and low pay with no benefits

Nice job, pretty chill

I used to love my job, but that ended abruptly

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