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      Holiday Inn Express

      Engaged employer

      Reviews by job title

      244 reviews
      1.0
      20 Jun 2025

      DO NOT WORK HERE 🚫

      Duty manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Some staff are nice and helpful

      Cons

      Low wages and lack of training. Management is awful and some of the tasks asked of you are borderline human slavery. Terrible head management on site that would promote gossiping, bullying and favouritism. Low work-life balance due to shift patterns. Had 2 guests pass away on shift and was made to carry on working. Management do not care and will not like you if you don't go on nights out with them.

      2.0
      17 Apr 2026

      Wouldn’t recommend

      Guest service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lovely guests, and Emma is amazing to work with along with the Head of housekeeping and team, earn IHG loyalty points from staff scheme

      Cons

      Minimum wage - very tiny increase for manager level - tense environment, false promises, poor staff morale

      3.0
      10 Jun 2025

      Pros and cons

      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great co-workers, flexibility, great housekeeping staff that makes the FD job easier.

      Cons

      Terrible manager that always has to be right, doesn't listen, and expects perfection without any recognition or bonus, unless she likes you. You have to "earn" a good morning from her. If she leaves, it's a fair place to work.

      4.0
      10 Sept 2025

      Good place to work

      Guest service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      - Opportunity to leverage problem solving skills - Friendly staff

      Cons

      - Shifts with high volume of requests can be stressful

      4.0
      2 Sept 2025

      Good place

      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good staff and management. Everyone is happy to help you

      Cons

      You're stuck on one shift forever

      Viewing 1 - 3 of 244 Reviews
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