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      Impact Call Centre

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      Impact Call Centre Reviews

      2.7

      46% would recommend to a friend

      (43 total reviews)

      48% positive business outlook

      Ratings by category

      2.9

      Diversity and inclusion

      2.9

      Senior management

      2.8

      Work/Life balance

      2.7

      Culture and values

      2.7

      Compensation and benefits

      2.3

      Career opportunities

      Impact Call Centre has an employee rating of 2.7 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there.

      Reviews by job title

      43 reviews
      1.0
      1 Nov 2025

      Wasted potential

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They will hire literally anyone HR are competent

      Cons

      They can't afford to pay minimum wage + commissions so you have to earn a lot of commission just to get paid minimum wage. Short sighted management concerned only with their right to work from home. No actual real training given you basically train yourself. It takes forever to log in to the timeclock and IT's resolution is tell you to get to work 15 minutes early (unpaid) to log in on time No room for advancement School-like atmosphere Commute is terrible and expensive

      1.0
      29 Oct 2025

      So bad, getting worse

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Management don’t really know what’s going on so you can practically do what you want on calls as you train yourself anyway

      Cons

      Paid BELOW minimum wage. “Commision” to build your wage up to minimum wage is hillarious business strategy and it’s easy to see why staff are so eager to earn said “commission” to reach minimum wage. The only people who stay there are scared to get another job. Once you’re out of there you will never be treated this way again. Timed to have a wee. Told when you can wee or not if there’s a call waiting you will be scowled at or shouted at across the office by a bloke who sits on his backside for a few hours a day then sneaks off home.

      Viewing 1 - 3 of 43 Reviews
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      ReviewsImpact Call Centre reviews

      Glassdoor has 44 Impact Call Centre reviews submitted anonymously by Impact Call Centre employees. Read employee reviews and ratings on Glassdoor to decide if Impact Call Centre is right for you.