Infectious Media Reviews

Thank you for your review. We wanted to take the opportunity to respond to some of the points you have made. Infectious Media is a fast growing, privately owned business that is scaling quickly from a start-up to an SME. In addition, we are working in the one of the most exciting and fast paced industries in advertising. Programmatic technology is revolutionising media, and our agency is leading this change. As you can imagine this means that we are an inspired and hard working office and the exec team is no different. It is testament to our approach that within this challenging environment, we are expanding, winning clients and opening offices globally. Do we get it right all the time, no. Are we striving to make this the best agency to work with and work for, yes. In terms of staff welfare and happiness – this is something we take very seriously and something that is worked on continuously. We regularly poll our staff and have been told two years consecutively that the most important benefits to them are bonus, pension, generous holiday allowance, flexible working and private medical insurance (PMI). As an SME we have worked carefully to enhance our benefits year on year in consultation with our staff, at a steady rate, as we have grown. We now offer all of the top five benefits that our staff have said that they want – up to 30 days a year annual holiday, bonus, flexitime, pension with employer contributions and PMI & health cash plans. We do indeed offer free lunches and fresh fruit and don’t consider them to be superficial– our Monday lunch (MUNCH) for example, is one way of us encouraging staff to socialise and invest in relationship building– critical at a time when we are growing so rapidly and there are so many new faces in our offices. We are ramping up our investment in wellbeing by offering regular massages in office, as well as ensuring that all of our managers receive mental health awareness training to further ensure that mental wellbeing is top of our agenda too. You mention a lack of bonus payments – however, this is untrue. This year, all eligible staff received 100% of the proposed bonus for FY 16/17. The only exceptions were those that did not meet the criteria for bonus (those on probation, those who had served notice and those with any formally documented performance issues). Stronger inductions for new starters is something we continue to work on. Due to the rapid growth of the Business in the past year, we have welcomed over 48 new staff (doubling in size) across three different regions. This year we will continue to evolve our onboarding process so that it succeeds as the business grows and changes, achieving integration with our newer offices in Singapore and Chicago, as well as our London HQ . We are pleased to hear that there are some positives to your review. In terms of fast progression, this is indeed correct. Currently for those employees who have been with the Business for more than 1 year, 60% have been promoted within the past 12 months and 80% in the past 2 years – which we feel is testament to the rapid career growth opportunities that we provide.