Insider One Reviews

4.3

83% would recommend to a friend

(1,594 total reviews)

80% positive business outlook

Insider One has an employee rating of 4.3 out of 5 stars, based on 1,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Insider One employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
9 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Flexible working days and hours

Cons

- Local manager doesn't have power, he follows whatever C level says to do, doesn't even know how to lead the team. - Only focus on certain accounts and team members - Even gives feedback to his employees about very personal feedback instead of leading the team and being role model - No culture at all, everyone talks great culture at HQ yet local offices are boring, dull and no team activities - Only few people are center of attention - No commission and salary is very low compared to industry benchmark

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Insider One Response
2y
Thank you for bringing your concerns to our attention. We continually aim to ensure the satisfaction and well-being of our team members through competitive compensation. We are committed to reviewing and adjusting our packages to align with industry standards as part of our ongoing improvement efforts. We also have a competitive commission model, which ensures our team members earn more by demonstrating higher performance. Given your feedback on local management, we are invested in enhancing our leadership training programs to foster capable and influential leaders across all our offices. We value constructive feedback and have channels like 1-1 meetings with leaders and HR Business Partners, alongside tools like the NPS form and Instant Feedback Tool (F4E), to ensure open communication and continuous growth. We are always working towards creating a more engaging and collaborative environment in all our Insider offices. We value the diverse cultures across our offices and are committed to promoting team activities that build a sense of community and inclusivity. Our People & Experience team and Global Partners are dedicated to executing team events and bonding sessions with our leaders and other regions. Every Insider region has regular engagement activities, and we have goals to increase the frequency. You can see the previous team activities through our official Insider Instagram account, where we showcase the life at Insider: @lifeatinsider. (https://www.instagram.com/lifeatinsider/) Your feedback is crucial to our journey towards creating a better work environment. We remain open to further discussions and appreciate your contribution to enhancing our workplace experience even more.
5.0
19 Feb 2019

Amazing growth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great culture and team dynamic - Steep learning curve - High growth potential - Wide exposure to different verticals and companies My experience at Insider is unlike any other companies I've worked at. The growth you find here is unmatched and is as high as you want it to be. Amazing culture and friendships across the regions.

Cons

- Long hours on some days

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Insider One Response
7y
Hi, Thank you so much for your feedback. I'm delighted that you feel that we reward personal growth. Hear the growth story of our Country Manager in Singapore :) https://www.linkedin.com/feed/update/urn:li:activity:6490554256612032512 At Insider, we nourish and shape our culture together. Thank you for growing with us and helping us grow!
1.0
19 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Office Space: The office is modern and well-designed.

Cons

Leadership Issues: The management team lacks direction and clear communication. Decisions are often made without consulting team members, leading to confusion and frustration. Limited Career Growth: Opportunities for advancement are scarce. Career development is not a priority, and there's little to no support for employees looking to grow their skills or progress in their careers. Poor Compensation: Salaries are not competitive for the industry. Benefits are minimal, and raises are infrequent and uninspired. High Turnover: There’s a noticeable high turnover rate, which affects team morale and productivity. The constant changes in staffing lead to a lack of stability and cohesion within teams. Overall, my time at Insider has been underwhelming. The company has potential, but significant improvements are needed in leadership, compensation, and employee support. I would advise considering other opportunities if you're looking for a more supportive and growth-oriented work environment.

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Insider One Response
1y
Thank you for sharing your feedback with us. Regarding your feedback for leadership, our Leaders are in charge of supervising the teams and setting up our culture, Insider Leadership is extremely important to us. We always invest in our leaders from a learning perspective because of this. Our Leaders and Senior Leaders train our leaders in all of our offices through a leadership university. Our leaders at this university receive ongoing training and reviews to help them lead their teams more effectively. These trainings include both providing and receiving feedback in teams. The aim of these programs is supporting our Leaders on managing their teams as it is not very easy for every person; there is always room to go. For limited career growth comment, we have structured career roadmaps for our team members in each department. By following these paths, a team member can develop himself/herself professionally and achieve a career. We also make sure our team members always have support from their leaders and their colleagues. Regarding the compensation, our salary process is very structured and transparent. This process is managed by team leaders and is based on market benchmarks and competitive analysis to ensure fair and competitive pay. At Insider, we have a hyper-growing culture. So, to have high performance is an important part of our culture and dynamic. This culture encourages employees to perform at their best. However, in the hyper-growing culture, we make sure our team members who cannot show their full potential always get generous support from their managers. However, when the performance of a team member does not fulfil the effort despite ongoing support, then we sadly have to part ways. We also utilise the various communication channels to gather feedback from our team members such as NPS, etc. We have an instant Feedback form where you can submit your feedback and ideas anytime you want which is being followed by our CEO. Also we have “Ask Me Anything” sessions that you can raise all your questions and get answers from the CEO as well. It will be great if you can also have a 1-1 meeting with your leader or contact your P&C Manager to voice any concerns or suggestions. Thanks again for reviewing Insider.
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Glassdoor has 1,741 Insider One reviews submitted anonymously by Insider One employees. Read employee reviews and ratings on Glassdoor to decide if Insider One is right for you.