Intact Reviews

3.9

76% would recommend to a friend

(2,153 total reviews)
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Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
19 Sept 2023

Toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I was a huge supporter of this company in the beginning. I do not see any pros now.

Cons

Culture of nepotism! What that means? Manager A’s wife is reporting to his good buddy Manager B. While Manager B’s sister for which a position was created specially (yes, the job was never posted as available, with no relevant studies or experience) is given a position under manager C. Every now and then they get shuffled. Move the wife of A with a better salary and title under C and we can move the sister under A, with a better tile and salary. High performers or employees that are honest working, going beyond and above, do NOT have space to grow. Why? Because of the nepotism they will choose the relatives not the ones that actually give 110%. In another department the same: Manager X is hiring all her kids under Manager Y, her good buddy. Promotions are coming. Guess who is getting them? You guessed right… the kids of Manager X. This is ACCEPTED and encouraged by the company. Because this is the culture. There is literally no rule that states that the same family meme era can not work under the same director at least. Growth exists only for those with “connections”. Diversity and Inclusion? You mean all the withe French speaking leaders? Climate change policies when people are forced back to the office losing hours in traffic? You care about employees but the salary is still under the industry’s standard and you do not listen to the fact that nobody wants to be forced in the office for the “culture”.

3.0
23 Feb 2023
Recommend
CEO approval
Business outlook

Pros

It was the flexible work arrangement

Cons

They are now forcing managers to work in the office 2 days a week and everyone above 4 days a week. There was little notice. They haven’t forced all employees back yet, but the writing is on the wall. They previously said that there was no minimum in person requirements and have now had an about face. Do not trust them to not change things further. There is a big push to be back in the office because Louis wants to see people’s faces, even when he is sick he likes to come into the office. (See English webcast where he lost his voice)

2.0
31 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are pretty good, and the employee share plans is better than a lot of companies that I've seen previously. Team members are more than willing to help. But some colleagues are extremely arrogant and conceited, making the work interaction unpleasant. Especially as they try to correct everyone on the smallest mistakes they have made. A lot of those mistakes were immaterial and doesn't change the result of the analysis. However, them appearing to be right is more important than the team moral according to them. Those same individuals seldom have a condescending tone making the work environment toxic.

Cons

I've been working at intact lab for over 5 years and switched teams 3 times. First 2 directors were fair, but the last one was terrible and inexperienced. Would definitely not refer any of my peers to this team/department. The system architect where the data is store and extracted through multiple platform is a pain to work with. The French culture is everywhere in the company. English-speaking employees don't feel as welcoming. Some passive-aggressiveness is shown during meetings when we are only 1 or 2 individuals in the meeting that don't speak French, as that force the group to speak in English. Sometimes, we are just entirely ignored and they have their conversation in French. Extremely unprofessional and non-inclusive workplace behaviour. The pay is also low.

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Intact Response
3y
Thank you for taking the time to leave us a review. Working with people of different mindsets is a huge factor in any role, in any company. We recognize that this may not always be the perfect set up, but we do not want it to impede you being your best self in our workplace. We encourage you to reach out to your HR Consultant or the DEI team at inclusion@intact.net
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