Question 1

Does Intercom pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Intercom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Intercom. This rating has improved by 6% over the last 12 months.

Question 2

How satisfied are employees working at Intercom?

Accepted Answer

77% of Intercom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Intercom 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.9 for career opportunities.

Question 3

What are the top reviewed jobs at Intercom?

Accepted Answer

Product Engineer (32), Account Executive (19), Sales (13), Customer Support Specialist (9), Manager (9), Marketing (9), Executive Assistant (8), Sales Development Representative (SDR) (8), Customer Support Engineer (7), Engineering Manager (7), Product Designer (7), Product Manager (7), Senior Software Engineer (7), Customer Success Manager (6), Technical Support Engineer (6)

Question 4

What are the pros of working at Intercom according to real employee reviews?

Accepted Answer

"Many great people are ready to help if you have a question or get stuck on some blocker." ((in 91 reviews)); "The benefits are great (pretty standard tech benefits) but it’s really how much Intercom cares about us that really takes the company above and beyond." ((in 40 reviews)); "Great team and a great place to work." ((in 22 reviews)); "Work life balance is good" ((in 15 reviews)); "Talented and smart colleagues" ((in 15 reviews))

Question 5

What are the cons of working at Intercom according to real employee reviews?

Accepted Answer

"Very poor Senior Leadership" ((in 28 reviews)); "Chaotic management." ((in 18 reviews)); "Some managers are good.." ((in 17 reviews)); "New old CEO" ((in 15 reviews)); "Managers ruining not following company values" ((in 4 reviews))

Question 6

What are employees saying about Intercom redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intercom redundancy and their outlook for job security at Intercom in 2026.

Intercom

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Supportive team but management struggles with change

Fast-paced environment with impactful AI opportunities

Rewarding fast-paced environment, but can be chaotic

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