2 Oct 2025
Don’t join
Anonymous employee
KYC360 Reviews
4.2
83% would recommend to a friend
83% positive business outlook
KYC360 has an employee rating of 4.2 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.
Reviews by job title
21 reviews
5.0
29 Aug 2024
What it's really like...
Current employee, more than 3 years
London, England
Recommend
CEO approval
Business outlook
Pros
Working with other professionals with career long experience in AML/Compliance, technology and customer management, we can learn lots from them. Variety of workload, meeting lots of customers and other stakeholders is great, always meeting new people at our customers. Able to make a difference and add value to our team and wider organisation, improving products and helping customers with queries, as suggestions for improvement are listened to and acted upon. Management team are open and supportive, they work well together, know what they are talking about and are really happy to support other teams when necessary. Open to learning from previous problems and deal with issues well, retros are used Colleagues from all teams work together well and help on issues as they come up. No one is afraid of hard work and extra effort when it's needed to help our customers. Better quality sales information is really helping. New team structure is working well. Friendly and supportive culture. Training and certification is encouraged. Exciting times to be part of the organisation as it starts to get bigger, never a dull moment!
Cons
Some processes aren't quite right yet, but are improving, we all contribute to the improvements which is good. Sometimes hard to not all being together but that's true wherever there is remote working.
1.0
19 Apr 2024
New name, same old RiskScreen...
Former employee, more than 3 years
London, England
Recommend
CEO approval
Business outlook
Pros
Client facing staff are enrolled on ICA qualification. Commission is attractive.
Cons
No stability in the business. CEO makes rash decisions every 6 months which derails the business. Talented professionals are hired out of long term tenures then sacked after few months without justification. Core leadership team have no previous SaaS experience, creating huge friction for seasoned professionals entering the business in having to adopt un-natural processes. Certain legacy staff are protected and seemingly immune to any disciplinary action, even when prolifically unprofessional and rude. Jersey team are seemingly untouchable, whereas London are highly dispensable. Creates a horribly divided culture and one of fear for job security, even for top performers. Blame culture. Minor frictions escalate quickly, with senior leadership looped in needlessly to resolve simple challenges. Sales are victimized for any and all post sale challenges and are blamed for all tech debt. Nobody advocates for sales, including Sales Leadership. There has never been strong Product Leadership or accountability in product. Roadmap is regularly hijacked, leaving committed deals exposed and leading to client dissatisfaction. Entire Marketing team quit and SDR team were fired in 2023. Sales expected to make their number with no support or strategy. Lots of infighting over inbound leads and territory. Draconian sales leadership. Experienced AEs are treated like Grads. Not a real tech start up. Nobody has shares = nobody has long term buy in to create something cool.
Viewing 1 - 3 of 21 Reviews
