Khoros Reviews

LACK OF CAREER ADVANCEMENT: Manager's lack of commitment to professional development (particularly in the services organization, where pay is not competitive) has caused Spredfast to lose top talent to other startups and tech companies in the city. There are whisperings about this being addressed now. They have a solid lead of talent and development on board who pushes managers to make these changes -- however, the data speaks for itself and employees continue to leave Spredfast for this reason. Kombucha and beer on tap can only keep employees for so long. Snacks don't always translate to real appreciation or compensation. Without clear and methodical approaches to career advancement and professional growth, Spredfast will continue this trend. They do not use any real rubric to measure performance and as result, promotions are simply based on politics and glaring organizational gaps rather than merit. There are, however, a few select people who have moved up continuously in the organization due to perceived favoritism. LACK OF SYNERGY BETWEEN DEPARTMENTS: This is a problem at almost any SaaS company. But for Spredfast, it's more of an organizational issue rather than heads butting between departments. Several job titles perform the same job, for different kinds and amounts of compensation. Way too many cooks in the kitchen on one account -- causing confusion for clients and frustration between departments. And sales general lack of understanding of product causes for over-promising to clients HOLDING ON TO STALE TALENT: Like another reviewer commented, because of the familial culture of the organization, mediocre talent still exists in the office. Again, without a true rubric to measure performance, Spredfast lacks the infrastructure and systems to trim the fat of such people. This was particularly detrimental when a handful of sales hires were brought on whose knowledge of the industry was so low that the org suffered for about 2 quarters, causing the competition to rise above.