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      Knorex

      Engaged employer

      Knorex Reviews

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      3.8

      66% would recommend to a friend

      (101 total reviews)

      Justin Choo

      84% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.7

      Career opportunities

      3.5

      Culture and values

      3.4

      Work/Life balance

      3.4

      Senior management

      3.3

      Compensation and benefits

      Knorex has an employee rating of 3.8 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knorex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      101 reviews
      2.0
      15 May 2019

      Could have been great

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There is a lot of autonomy, colleagues are great, there is a relatively good work-life balance, and nice co-working space. Upon the first encounter, you feel the passion and dedication from the upper management team, which is important. You buy in on their ideas and vision and you crave to be a part of the company.

      Cons

      Subsequent encounters teach you more. The lack of communication and inconsistent directions result in many never being on the same page, as though there is a fan set at level 3, blowing and the pages are constantly flipping; you don’t know which page you’re on, or if it’s a different book altogether. The upper management team has too much on their plate, resulting in them forgetting what they’ve said or decided, hence reliving the process, which delays delivery. It also seems like the stress and pressure have caught up with them, hence the occasional lashing out session to unlucky employees. When this happens, anything that you have contributed in the past is wiped off their memory, as they only see red. My advice to those eager to join Knorex: 1. Be smart and choose the right office/country to work in, some of them seem pretty great 2. Have a high EQ and be emotionally prepared

      avatar
      Knorex Response
      7y
      Thank you for your feedback and concerns. We remain optimistic and always looking at ways to continue to improve. Our recent hires and hiring episodes have taught us to pay great attention to be much more rigorous in our hiring process and find the right fit of people and retain those who want to grow and deliver results. We should not compromise on these for the greater good of the others who continue to work hard and deliver. This is something that we definitely have to improve further. We wish you well in finding the right path ahead.
      4.0
      23 Mar 2020

      Opportunity Rich / Some Strong Mentors / Some Atypical Frustrations

      Director customer success --> director of programs and communications
      Recommend
      CEO approval
      Business outlook

      Pros

      Knorex is an environment where learning experiences abound. Being a dynamic tech company, you will have the opportunity to apply skills beyond your job description and expected roles in all sorts of areas, if you put yourself out there. This is a great opportunity to build unique experience, beyond the typical job description and resume fluff. Do the work at Knorex, and you will be better and more valuable. What's most impressive, though, is Knorex' ability to attract amazing people. The team I worked with at Knorex was nothing short of amazing.. at the working level, and in parts of the leadership level, the support and encouragement were phenomenal. I made friends here.. serious.. people I want to stay in touch with forever. The environment I tried to promote, and the people I worked with bought into, is an environment beyond judgment. Once you're a part of Knorex, in my opinion, you're a part of the team.. we are no longer here to judge and bestow worthiness upon each other, we're here to really help each other learn, grow, and succeed. This is true for the entire team below the director level, and true for parts of upper management.

      Cons

      Leadership is capable and smart.. The CEO is constantly reading, learning, and trying to improve himself, and this sets an example among the rest of the leadership team and organization. This has pros and cons, as the judgment free, supportive environment that exists mostly bottom-up is not consistent among the leadership. Expectations from the top down can be treated more like diktats and edicts, and this shifts the motivation from "wanting to win for you" to "following your orders." From a company standpoint, the exacting inflexibility may be considered a "pro," but from an employee standpoint, I classify this as a "con." The "Atypical Self-Imposed Frustrations" I allude to in the headline deal with dynamics I don't believe are healthy, or normal, in the workplace. These dynamics are no secret among the leadership, and in fact, appear to be unapologetically (or at least tacitly) accepted as a way to preserve the culture within the organization. I understand the need for some constructive tension, but some of the behavior can be classified as down-right abusive. Certain individuals (not all of them, and not all the time) seem to enjoy putting a "tor" in front of the "mentor" role, on occasion.

      avatar
      Knorex Response
      6y
      Thank you for your feedback. There are some nuggets in there and we will need to reflect on those items. All the best to you.
      1.0
      25 Sept 2019

      Lots of learning

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots to learn, nice colleagues

      Cons

      Bad upper management, company doesn’t have a future with the current set of “leaders”

      Viewing 1 - 3 of 101 Reviews
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      Glassdoor has 120 Knorex reviews submitted anonymously by Knorex employees. Read employee reviews and ratings on Glassdoor to decide if Knorex is right for you.