LEEDS Reviews

3.6

60% would recommend to a friend

(29 total reviews)

17% positive business outlook

LEEDS has an employee rating of 3.6 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

29 reviews
1.0
30 Jul 2015

Customer Care

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay was pretty good, and the benifits were great. Other then that it was close to home. That's it! Nothing else!

Cons

Everything!!!! Working in the call center was awful! They expect you to be answering the phone every second your on the clock. If you have put you line off line to research an answer for a customer they time you, if you have to go to the restroom they time you!!! If there are to many calls waiting in hold the managers start Ringing bells! Have you ever tried to hear on the phone while 100 other people are talking and 6 people are ringing bells? Yeah enough said!!! This job was so stressful I actually came down with a case of the shingles and I was in my mid 20s. Bottomline I wouldn't recommend this job to my worst enemy.

1.0
22 Feb 2019
Recommend
CEO approval
Business outlook

Pros

About once a month, the supervisors would have a "food day" pot luck. Employees brought in snacks and stuff, there was always a lot to pick through. Plus you get an employee discount on pretty much anything in their catalog.

Cons

Once you complete training (which is mind-numbing and lasts far too long), expect to work mandatory overtime each week, without exception. If, during hiring, the supervisor says you'll only have to work overtime a few times a year, or come in one or two Saturdays a year, he's lying. On top of that: the building is dreary and smells like burning plastic. The employees are often rude to each other. There's always someone crying in the bathroom. The break room has multiple televisions that usually play a loop of anti-union propaganda. Employees aren't allowed access to WiFi, so even though you can listen to music while you work, you'll use up all your data in a week. They expect you to come in during a blizzard. They insult your intelligence. Customers will yell at you every day. Every minute of your time is monitored. Management doesn't care about you. I would joke to friends that if I suddenly died and stopped coming to work, they'd fire me. And when I eventually did quit (after working there for a year), it took management days to realize I hadn't come back. And you know what? Instead of checking to make sure I was okay, they left a voicemail firing me. Oh yeah, and they drug test when you're first hired.

Viewing 1 - 3 of 29 Reviews

Glassdoor has 31 LEEDS reviews submitted anonymously by LEEDS employees. Read employee reviews and ratings on Glassdoor to decide if LEEDS is right for you.