Lokafy Reviews

- Base compensation is significantly below market standards, especially given the high level of responsibility and expectations. - The standard full-time contract is 45 hours per week, not the industry standard of 40. Employees are asked to work weekends to ensure coverage, without additional pay. - Salary payments are not always on time. Delays have occurred due to "founder availability" or travel, which is unacceptable for a professional business. - Career growth discussions are often verbal and rarely honored. Roles tend to expand horizontally (more work) rather than vertically (leadership), regardless of hiring promises. - Bonuses are unreliable and the criteria for them changes retrospectively. Management has justified withholding bonuses citing "performance," but when presented with data proving otherwise, the narrative simply shifts to "budget constraints" without acknowledging achievements. - The company does not even provide corporate email addresses, forcing staff to use personal accounts. - Strategic decisions are often made on a whim by the founder, bypassing functional leads entirely. Even the Head of Operations is frequently left out of the loop on key changes, creating confusion and conflicting directives. - While the company hires globally, team meetings operates strictly on the founder's schedule. Employees in Asia are expected to attend meetings late at night or outside working hours, effectively punishing them for their location/working hours. - There was a recent layoff of nearly all senior and experienced members.

Never picks up phone. You will need to solve urgent inquiries by yourself. Company takes a much larger chunk of the booking than most companies in this sector. (close to 50% in my experience). Since the cost to the client is pretty high, they will expect a premium experience. But the tour guide is not provided with any training, and essentially needs to take care of every aspect of the client experience. A lot of locals will know a good place to eat, but not the history of their city in detail. the high price tag makes the client expect both. Aso the website is s little clunky.