Metronet Reviews

Where do I start? Metronet is a horrible company to work for. When I first started it was a good company. I looked forward going to work but now, I'm glad I quit! Pay is not even the national average. They don't care about their employees. Right now they are making their technicians work a mandatory 60 hours in another market. They are not paying for drive time from their house to the customers house that could be 2 hours away. The ladies in dispatch do what they can, but they get overwhelmed by the technicians, TTU, and business processing. If there are only 2 technicians left in Lafayette with contractors quitting left and right as well, that means something is wrong! Management has no clue! They are all concerned about making the all mighty dollar and not reinvesting in their employees. There's little or no room for anyone to move up in the company unless you know someone in management in Evansville. I truly believe lower management in certain cities care for their employees. The supervisors try and fight for raises but unless you can master their "Metric System," then there's no way of getting a raise. The daily quota is always set above 100% and they have a failed ETA system. Okay, my rant it over. All in all, do NOT work for this company!!!!!

We wont discuss pay too much... but its the lower tier for everyone except management. HR was useless, unless you were management, if there was an issue nothing would go anywhere, she'd die on a vine. It was all about who you knew, managers hired in unqualified people because they were buddy/buddy or knew them from the old KDL/Norlight days. They want to grow, dont want to spend money where its needed, as certain department's run on a shoe string budget and are expect to turn butter into gold. Did I mention HR was just about useless? Side note, current management has/is running off all of the experienced talent. People leave bosses, not jobs, and these bosses (not leaders) are good at running people away.