Ninja Van Reviews

3.4

45% would recommend to a friend

(665 total reviews)
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Lai Chang Wen

72% approve of CEO

32% positive business outlook

Ninja Van has an employee rating of 3.4 out of 5 stars, based on 665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ninja Van employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

665 reviews
1.0
11 Aug 2015
Recommend
CEO approval
Business outlook

Pros

The company is a small start-up that enables you learn how to scale up a small sized company, if that is possible.

Cons

They had been unprofessional since my first interview where the interviewer was smoking, drinking coffee and talking on the phone that kept me waiting for 10 minutes during the "interview process" (not sure it could be called an interview). The interviewer gave me a so called trail where I had completed several tasks, spending at least one week time on it without any pays or reimbursements. Finishing that trail, I received the offer but the interviewer withdrew it after I had accepted it as she said she would like to prefer another candidate with more experiences. This was really ridiculous and disrespectful because her purpose was to hire someone with junior experiences but great potential like me, for which she can pay less but maximize an employee productivity, but she reneged on our agreement after she thought what she really offered was a senior position. It was absolutely a waste of my time. Can't she consider what she really needed before an interview? And another really ridiculous thing was the way she suppressed the salary. She said she planned to pay only 2300 SGD for the position (which was a senior position) and lied to me that she had to pay for 700+ levy for a foreign employee like me to pretend she had to pay a lot (actually only around 330 or at most 550 levy). So I just argued that my bottom line was 2800 on a S Pass, which she agreed, and said why not increase the salary 2800 to 3500 so that I can apply for a E pass that will not occur levy paid by the company, which means an optimized situation that the company can actually pay the so called 700SGD levy to me rather than the government. But she just simply replied my long email with just one sentence "Do you still accept the offer ?", as same as the way she wrote to me for the interview invitation with just one sentence "Would you like to come to have an interview?" Finally, do trust me, they are not respectful at all. Long working hours (averagely 10 hours per day) with low pay could not demonstrate any "work life balance" culture. And she always text me during non-working hours and questioned me accusingly with a very rude tone. And kindly remind you who is looking into my comments, the working environment is really shabby, seeming to be a dumped warehouse. You can also tell it's a star-up who can't be trusted from that they would not set up social media platforms as they said "we are just afraid customers write some craps on it". I've never heard a good company worries about negative comments and the only reason for their concern would be their poor services unsatisfying the customers. If you want to work as a human being with essential respect, do not even send resume to this small company.

2.0
30 Oct 2020

Very meh.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Lots of enthusiasm, especially among younger colleagues - A lot of nice and smart people. - Good place to work for people that have never worked anywhere else (so that they can understand how various functional units come together to run a small/medium company) and for senior people from other places (who can tell the company how things are going wrong and how they can be fixed). - Some teams have fabulous managers who care (and know how to) develop people. Sadly very rare

Cons

- Not a great to place to work if you aren't very junior or very senior. - Lack of domain expertise and general problem-solving skills (traditional plan B for poor domain knowledge), even among very senior peoples. So no real direction on a lot of teams. Feel like a lot of things here are "shoot first, aim later". - Poor accountability, but our HR team is fixing this (at least for junior people). Super-seniors will probably remain immune. - Borderline unprofessional workplace that makes several people (particularly women) feel uncomfortable. Not harassment so much as crass jokes and "political incorrectness". Not sure if management sees this as an issue. - Senior engineering managers have giant egos that make them very unpleasant to work with. Lots of big-fish in this small pond. - No great way of turning enthusiasm and relative smarts of people into great results: institutional inefficiency.

2.0
3 Sept 2020

Messy, disorganised

Recommend
CEO approval
Business outlook

Pros

exciting opportunity, very 'hands on'

Cons

disorganized, poor communication. does not listen to employee or customer feedback. company is growing but at the expense of all these stakeholders. not sustainable.

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Glassdoor has 791 Ninja Van reviews submitted anonymously by Ninja Van employees. Read employee reviews and ratings on Glassdoor to decide if Ninja Van is right for you.