OSL Retail Services reviews about "training"

Processes are evolving as the company grows, which can mean adapting to frequent changes Workload can be demanding during peak seasons

Can feel isolating with lack of guidance from upper management Choices on who to hire can be questionable Upper management seems to only care about the company's bottom line

-Practically no actual training -Leads are never actually confirmed or up to date -You have to wait for your commission

1. Managers are not held accountable for anything they do. Any questions, concerns, or complaints to HR will be treated as an attack on the manager, and they will hear none of it. 2. Schedules will change last minute and you won't be informed. The work week starts on Sunday, and your schedule will be uploaded on Sunday. 3. If you ask for a day off, expect it to be ignored or always denied.

Training no benefits no pto

Not enough training provided to the new people

-Fast pace and working under pressure

Absolutely everything else. Even before my employment started there was a plethora of red flags. First the job was advertised under the AT&T website and when you hit apply it just sends you to some third party website, that being OSL. I found this a little misleading and yes this company is partnered with several mobile services you aren't working for them like the job posting would have you to believe. The second red flag was once I finished the first interview I was told by the person interviewing me that the DM would contact me in a few days for a follow up interview. A week later and I haven't received a word so I'm having to track down the person who I initially interviewed with just to find this guy. I found that absolutely absurd because why am I have to chase people down when the company is the only looking for people to hire. Even when the DM finally contacted me it was a struggle to even get him to answer the phone as every time he said he was available he would never respond. The only reason I didn't give up on this garbage job was because I was desperate. Most of my problems stem from the DM who is the most inept, unprofessional, frustrating person I've ever worked with. I asked beforehand what my schedule was going to be for my training and what time I was supposed to be at my location but of course he never responded and one the day I'm supposed to report in he sends me a text an hour before I start that I need to come in to start instead of giving my this information beforehand. Once I arrived I never got my shirt (I was told I was going to get it in a few days and never received it) the training was complete trash and I spent most of the time sitting by myself at the electronics section with nothing to do since there wasn't anyone around in a higher position to train me. Overall just one of the worst job experiences I've had in my life and I'm so glad I got out when I did this job is trash is every way possible. Terrible training, failing company whose entire existence revolved around scamming people with trash 3rd party options, management is dogshit with the worst people working there and impossible sales goal that you or your team will never meet. Do yourself a favor and never work for this company under any circumstances even if you are desperate. Find something else that is actually stable and where you can actually get a hold of a manager. Oh and please do not purchase anything from OSL if you need a device look anywhere else but here.