Unfortunately, the sales department experienced one of the most disheartening and unprofessional episodes during my tenure. Several team members, including team leaders and the Head of Sales, were forced out through what appeared to be a coordinated and unjust termination strategy. The Head of Operations (HOO) played a central role in this situation, exhibiting management practices that were aggressive, demoralizing, and far from industry standards. Unrealistic targets, lack of support, and emotional stress were commonplace under his leadership. Concerns about work-life balance, respect, and ethical governance were completely overlooked. It was especially disillusioning to see top management, including the CEO, remain aligned with the HOO despite repeated red flags.