Does Petsense pay their employees well?

According to anonymously submitted Glassdoor reviews, Petsense employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Petsense. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Petsense?

35% of Petsense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petsense 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Petsense?

Store Manager (43) , Sales Associate (20) , Key Holder (16) , Dog Groomer (15) , Keyholder (15) , Sales Associate/Key Holder (11) , Groomer (9) , Team Lead (9) , Assistant Manager (8) , Manager (7) , Team Leader (6) , Retail Sales Associate (5) , Sales Associate/Cashier (5) , District Manager (3) , Pet Groomer (3)

What are the pros of working at Petsense according to real employee reviews?

"Great people to work with." ((in 12 reviews)); "Great benefits, fun while working and you can grow with the company" ((in 11 reviews)); "Coworkers were awesome." ((in 10 reviews)); "Flexible schedule and I've enjoyed most of my coworkers" ((in 6 reviews)); "Fun place to work with great products and great customers." ((in 6 reviews))

What are the cons of working at Petsense according to real employee reviews?

"The pay is low and the hours are not great." ((in 22 reviews)); "The store managers do the jobs of five people with the pay of one." ((in 17 reviews)); "upper management are bullies and I don't know how this one market manager even has a job she's so hateful" ((in 14 reviews)); "Was always told "I am the Store Manager i don't technically have to help with shipments and other duties." ((in 5 reviews)); "Communication is poor, company makes a lot of lip service about values but doesn't provide tools or support to back it meaningfully." ((in 4 reviews))

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Petsense

Part of Tractor Supply

Petsense Reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Ratings by category

3.1

Diversity and inclusion

2.7

Culture and values

2.7

Work/Life balance

2.6

Career opportunities

2.4

Senior management

2.4

Compensation and benefits

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

280 reviews

1.0

16 May 2026

Excessive hours and low pay lead to burnout

Retail store manager

Recommend

CEO approval

Business outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

5.0

23 Feb 2026

Great place to work

Asm- assistant store manager

Recommend

CEO approval

Business outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

2.0

20 Feb 2026

Pay not worth it

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The Customers and the animals.

Cons

DO NOT pay management enough, basically work for free. They want you to go above and beyond but don’t want to pay you for it.

Viewing 1 - 3 of 280 Reviews

Jobs at Petsense

Team Member, Petsense

Team Member, Petsense