Does Provident Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Provident Bank employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Provident Bank. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Provident Bank?

62% of Provident Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Provident Bank 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Provident Bank?

Universal Banker (23) , Bank Teller (13) , Teller (9) , Banking Associate (8) , Senior Universal Banker (7) , Teller I (7) , Intern (6) , Credit Analyst (5) , Banking Center Manager (4) , Banking Center Supervisor (4) , Customer Service Representative (4) , Manager (4) , Sales Associate (4) , Teller Supervisor (4) , Analyst (3)

What are the pros of working at Provident Bank according to real employee reviews?

"Great people and always someone that is willing to help you." ((in 23 reviews)); "All of the benefits were good" ((in 16 reviews)); "Great company with a good culture" ((in 11 reviews)); "Great coworkers and envirnment." ((in 8 reviews)); "They always had good trainings and meetings to keep everyone knowledgeable..." ((in 7 reviews))

What are the cons of working at Provident Bank according to real employee reviews?

"Low pay compared to industry (expected given size)" ((in 15 reviews)); "Certain managers feel entitled to disappear without reason daily and consistently yield no sales results" ((in 8 reviews)); "Upper management is awful especially regional management." ((in 6 reviews)); "Favoritism from management towards employees, Meaning sales are passed to them just to make them look better and give them promotions, also favoritism towards scheduling." ((in 4 reviews)); "long hours, a lot of adaptability needed" ((in 3 reviews))

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Provident Bank

Part of Provident Financial Services

Provident Bank Reviews

3.6

62% would recommend to a friend

(267 total reviews)

Christopher Martin

88% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.7

Work/Life balance

3.6

Culture and values

3.6

Senior management

3.3

Career opportunities

2.9

Compensation and benefits

Provident Bank has an employee rating of 3.6 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Provident Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

267 reviews

4.0

30 Jun 2026

Hybrid work with decent facilities, but lack accountability

Customer care specialist

Recommend

CEO approval

Business outlook

Pros

Hybrid Decent facility with a cafe Decent insurance

Cons

Lack of accountability sometimes, you get brushed off by other departments

3.0

10 Jun 2026

Supportive colleagues but outdated systems and leadership issues

Senior banking consultant

Recommend

CEO approval

Business outlook

Pros

Great people and always someone that is willing to help you.

Cons

Outdated system, lack of development and leadership.

4.0

19 May 2026

Good company with interesting tech and good quality of life

Lead enterprise architect

Recommend

CEO approval

Business outlook

Pros

good company,. good people, believes in quality of life, interesting technologies coming in

Cons

Salary a bit low compared to other banks

Viewing 1 - 3 of 267 Reviews

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Jobs at Provident Bank

Community Banking Supervisor