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      Qualfon

      Is this your company?

      Qualfon Customer Service (CSR) reviews

      2.8

      34% would recommend to a friend

      (369 total reviews)

      Doug Kearney

      38% approve of CEO

      40% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.1

      Culture and values

      3.1

      Work/Life balance

      2.8

      Senior management

      2.7

      Career opportunities

      2.6

      Compensation and benefits

      Customer Service (CSR) employees have rated Qualfon with 2.8 out of 5 stars, based on 369 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Qualfon is rated 22% below average by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      369 reviews
      2.0
      28 Mar 2026

      Good start but management lacks support and clarity

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Based on who you are with, is how your experience will go, and honestly when I first started there, I liked it, it was a great place to work, team was good, management was ok, but that was only when I started.

      Cons

      The majority of the time I was working there, things continued to change, management not assisting you with difficult things, stating the obvious instead of just giving you an answer or a resolution. There is a possibility, you will be put in a position where there is no room for growth, so if you are ok with being in the same position with no growth, this does not apply to you. Also changes to how calls are handled were not being told, the only way we would find out is if we get flagged for something we were not aware of.

      Viewing 1 - 3 of 369 Reviews
      Related searches: Qualfon Customer Service (CSR) jobs | Qualfon salaries | Qualfon benefits | Qualfon Customer Service (CSR) interviews
      Qualfon reviewsQualfon Customer Service (CSR) reviews

      Glassdoor has 1,320 Qualfon reviews submitted anonymously by Qualfon employees. Read employee reviews and ratings on Glassdoor to decide if Qualfon is right for you.