Rackspace Technology Reviews
Updated Aug 10, 2022
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Found 2,837 of over 2,979 reviews
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Recommend to a Friend
Approve of CEO
Kevin Jones
654 Ratings
Pros
"Transparent Organization with focus on work life balance" (in 188 reviews)
"Expanding in india quiet expenentially by hiring many Rackers each months" (in 180 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★Featured Review
Pros
You can talk to any person here, and they will listen and answer you as best as possible. Totally Transparent culture - Management shares all happenings with Employees. Working on latest Technical Stack, and its encouraged to try out new Technologies with Focus on Cloud. Hybrid working from Office with meetups every Quarter.
Cons
Many Team members working permanently from Home so don't get F2F interactions..
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Very people centric. In terms of personal benefits and advancement.
Cons
No cons. Plenty of oopportunity.
- Current Employee, less than 1 year★★★★★
Pros
Good One great career good team
Cons
nothing as such all good, everyone can improve if they want
- Former Employee, less than 1 year★★★★★
Pros
Not many customers in SG, average benefits, free beverages.
Cons
Manager based in HK listens to senior dc ops with UK culture and does not accept SG local MOM safety rules on work procedures. Misinterpreted for safety work procedures to safety tools or equipment. No proper guidances or explanation on how the company works. No physical support or proper training, Bias, if they like u it's heaven for u. Assumed that u know the company SOP when u are not even 3 months. Not in detail when explaining. Shared the mistakes to whatsapp group chat to shame on the new guy. No teamwork. Toxic culture. No support. Very bad customer service till one of the big customer did not renew the contract. No integrity on customers devices. Senior damaged rack in DC and ignored.Senior is hypocrite as well as the manager. SLA 5mins.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
1. Smooth Onboarding 2. Experienced mentors 3. Opportunity to learn various technologies
Cons
So no Cons as of now.
- Former Employee, less than 1 year★★★★★
Pros
Quite decent benefits. HR was really helpful.
Cons
Very bad leadership who doesn't know his role well. Manager based in Hong Kong and totally liaise on someone who came from virtual team and who doesn't know much about Data Center. On boarding guidelines totally haywire. Laid me off from the company for no valid reason. Totally unprofessional.
- Current Employee, less than 1 year★★★★★
Pros
Collaborative team and a definite world class onboarding experience, especially APJ Culture Day!
Cons
You'll be laughing, dancing and overall having a good time!
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Big company to work with
Cons
no training, no teamwork, no leadership from the leader
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Every Racker globally is ready to help
Cons
HQ focus but realizing the focus on growth regions.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Onboarding process has been seamless despite the pandemic. Positive and inclusive culture. Health and wellbeing a priority for senior management with periodic check-ins and resources available to employees.
Cons
No cons observed to date.
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Rackspace Technology Reviews FAQs
Rackspace Technology has an overall rating of 3.6 out of 5, based on over 2,979 reviews left anonymously by employees. 64% of employees would recommend working at Rackspace Technology to a friend and 53% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
64% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rackspace Technology 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Rackspace Technology to be career development, benefits, culture and the cons to be senior leadership, compensation, management.
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