Rackspace Technology Reviews

Updated Aug 10, 2022

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Found 2,837 of over 2,979 reviews

3.6
64%
Recommend to a Friend
61%
Approve of CEO
Rackspace Technology CEO Kevin Jones
Kevin Jones
654 Ratings
Pros
  • "Transparent Organization with focus on work life balance(in 188 reviews)

  • "Expanding in india quiet expenentially by hiring many Rackers each months(in 180 reviews)

  • Cons
  • "Everything Good at Rackspace no downsides(in 321 reviews)

  • "Most of the people who made up the great company (orignal Rackers) have left or are leaving the company(in 150 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Transparent and Positive Culture

      Jun 21, 2022 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can talk to any person here, and they will listen and answer you as best as possible. Totally Transparent culture - Management shares all happenings with Employees. Working on latest Technical Stack, and its encouraged to try out new Technologies with Focus on Cloud. Hybrid working from Office with meetups every Quarter.

      Cons

      Many Team members working permanently from Home so don't get F2F interactions..

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    2. 5.0
      Current Employee, more than 1 year

      People centric

      Feb 1, 2022 - Customer Success Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very people centric. In terms of personal benefits and advancement.

      Cons

      No cons. Plenty of oopportunity.

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    3. 4.0
      Current Employee, less than 1 year

      Customer Sucess Manager

      Jul 24, 2022 - Customer Sucess Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good One great career good team

      Cons

      nothing as such all good, everyone can improve if they want

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    4. 1.0
      Former Employee, less than 1 year

      Toxic culture

      May 7, 2022 - DC OPS Technician II in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not many customers in SG, average benefits, free beverages.

      Cons

      Manager based in HK listens to senior dc ops with UK culture and does not accept SG local MOM safety rules on work procedures. Misinterpreted for safety work procedures to safety tools or equipment. No proper guidances or explanation on how the company works. No physical support or proper training, Bias, if they like u it's heaven for u. Assumed that u know the company SOP when u are not even 3 months. Not in detail when explaining. Shared the mistakes to whatsapp group chat to shame on the new guy. No teamwork. Toxic culture. No support. Very bad customer service till one of the big customer did not renew the contract. No integrity on customers devices. Senior damaged rack in DC and ignored.Senior is hypocrite as well as the manager. SLA 5mins.

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      4 people found this review helpful
    5. 4.0
      Current Employee, less than 1 year

      Best Multi-Cloud Company

      Feb 10, 2022 - Cloud Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Smooth Onboarding 2. Experienced mentors 3. Opportunity to learn various technologies

      Cons

      So no Cons as of now.

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    6. 1.0
      Former Employee, less than 1 year

      Bad leadership

      Dec 26, 2021 - Data Center Technician II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quite decent benefits. HR was really helpful.

      Cons

      Very bad leadership who doesn't know his role well. Manager based in Hong Kong and totally liaise on someone who came from virtual team and who doesn't know much about Data Center. On boarding guidelines totally haywire. Laid me off from the company for no valid reason. Totally unprofessional.

      3 people found this review helpful
    7. 5.0
      Current Employee, less than 1 year

      Fanatical Experience!

      Jul 14, 2021 - Alliance Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaborative team and a definite world class onboarding experience, especially APJ Culture Day!

      Cons

      You'll be laughing, dancing and overall having a good time!

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    8. 1.0
      Former Employee, less than 1 year

      a toxic team leader

      Apr 22, 2021 - Data Center Operator II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big company to work with

      Cons

      no training, no teamwork, no leadership from the leader

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      2 people found this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Truely Great Place to Work

      May 7, 2020 - Anonymous Employee in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Every Racker globally is ready to help

      Cons

      HQ focus but realizing the focus on growth regions.

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    10. 5.0
      Current Employee, less than 1 year

      Working full time at Rackspace

      May 1, 2020 - Customer Success Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Onboarding process has been seamless despite the pandemic. Positive and inclusive culture. Health and wellbeing a priority for senior management with periodic check-ins and resources available to employees.

      Cons

      No cons observed to date.

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    Viewing 1 - 10 of 2,837 Reviews

    Rackspace Technology Reviews FAQs

    Rackspace Technology has an overall rating of 3.6 out of 5, based on over 2,979 reviews left anonymously by employees. 64% of employees would recommend working at Rackspace Technology to a friend and 53% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has improved by 3% over the last 12 months.

    64% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rackspace Technology 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Rackspace Technology to be career development, benefits, culture and the cons to be senior leadership, compensation, management.

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