Cover image for Rackspace Technology
Logo

Rackspace Technology

Engaged Employer

Rackspace Technology

Add a Review

Rackspace Technology Reviews

Updated 24 Nov 2022

Verify your email to use filters. Having problems? Resend email
Found 3,035 of over 3K reviews
3.6
64% Recommend to a Friend

Found 2,975 of over 3K reviews

3.6
64%
Recommend to a Friend
Rackspace Technology CEO Amar Maletira (no image)
Amar Maletira
0 Rating
Pros
  • "Transparent Organization with focus on work life balance(in 188 reviews)

  • "Full Time Work from Home (Selected Departments)(in 75 reviews)

  • Cons
  • "nothing i have come across but the work life balance(in 52 reviews)

  • "Middle Management doesn't have any idea what ELT's plans or goals(in 78 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Transparent and Positive Culture

      21 Jun 2022 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can talk to any person here, and they will listen and answer you as best as possible. Totally Transparent culture - Management shares all happenings with Employees. Working on latest Technical Stack, and its encouraged to try out new Technologies with Focus on Cloud. Hybrid working from Office with meetups every Quarter.

      Cons

      Many Team members working permanently from Home so don't get F2F interactions..

      Continue reading
      Be the first to find this review helpful
    2. 5.0
      Current Employee, more than 1 year

      People centric

      1 Feb 2022 - Customer Success Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very people centric. In terms of personal benefits and advancement.

      Cons

      No cons. Plenty of oopportunity.

      Be the first to find this review helpful
    3. Join the Rackspace Technology team
      See Our Latest Jobs
    4. 4.0
      Current Employee, less than 1 year

      Customer Sucess Manager

      24 Jul 2022 - Customer Sucess Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good One great career good team

      Cons

      nothing as such all good, everyone can improve if they want

      Be the first to find this review helpful
    5. 1.0
      Former Employee, less than 1 year

      Toxic culture

      7 May 2022 - DC OPS Technician II in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not many customers in SG, average benefits, free beverages.

      Cons

      Manager based in HK listens to senior dc ops with UK culture and does not accept SG local MOM safety rules on work procedures. Misinterpreted for safety work procedures to safety tools or equipment. No proper guidances or explanation on how the company works. No physical support or proper training, Bias, if they like u it's heaven for u. Assumed that u know the company SOP when u are not even 3 months. Not in detail when explaining. Shared the mistakes to whatsapp group chat to shame on the new guy. No teamwork. Toxic culture. No support. Very bad customer service till one of the big customer did not renew the contract. No integrity on customers devices. Senior damaged rack in DC and ignored.Senior is hypocrite as well as the manager. SLA 5mins.

      Continue reading
      4 people found this review helpful
    6. 4.0
      Current Employee, less than 1 year

      Best Multi-Cloud Company

      10 Feb 2022 - Cloud Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Smooth Onboarding 2. Experienced mentors 3. Opportunity to learn various technologies

      Cons

      So no Cons as of now.

      Be the first to find this review helpful
    7. 1.0
      Former Employee, less than 1 year

      Bad leadership

      26 Dec 2021 - Data Center Technician II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quite decent benefits. HR was really helpful.

      Cons

      Very bad leadership who doesn't know his role well. Manager based in Hong Kong and totally liaise on someone who came from virtual team and who doesn't know much about Data Center. On boarding guidelines totally haywire. Laid me off from the company for no valid reason. Totally unprofessional.

      3 people found this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Fanatical Experience!

      14 Jul 2021 - Alliance Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaborative team and a definite world class onboarding experience, especially APJ Culture Day!

      Cons

      You'll be laughing, dancing and overall having a good time!

      Continue reading
      Be the first to find this review helpful
    9. 1.0
      Former Employee, less than 1 year

      a toxic team leader

      22 Apr 2021 - Data Center Operator II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big company to work with

      Cons

      no training, no teamwork, no leadership from the leader

      Continue reading
      2 people found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Truely Great Place to Work

      7 May 2020 - Anonymous Employee in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Every Racker globally is ready to help

      Cons

      HQ focus but realizing the focus on growth regions.

      Continue reading
      Be the first to find this review helpful
    11. 5.0
      Current Employee, less than 1 year

      Working full time at Rackspace

      1 May 2020 - Customer Success Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Onboarding process has been seamless despite the pandemic. Positive and inclusive culture. Health and wellbeing a priority for senior management with periodic check-ins and resources available to employees.

      Cons

      No cons observed to date.

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 2,975 Reviews
    </>Embed

    Rackspace Technology Reviews FAQs

    Rackspace Technology has an overall rating of 3.6 out of 5, based on over 3,129 reviews left anonymously by employees. 64% of employees would recommend working at Rackspace Technology to a friend and 53% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has improved by 3% over the last 12 months.

    64% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rackspace Technology 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

    Popular Careers with Rackspace Technology Job Seekers

    JobsSalariesInterviews

    Work at Rackspace Technology? Share Your Experiences

    Rackspace Technology logo
    or

    Reviews by Job Title

    Rackspace Technology Photos

    + Add Photo
    Rackspace Technology photo of: "...Winning Team on an Inspiring Mission."
    Rackspace Technology photo of: New Hires take part in a 3 day orientation called Rookie-O. At the end we celebrate their completion with a company-wide graduation ceremony!
    Rackspace Technology photo of: 99.5% of Rackers moved to WFH in March 2020 prior to most government guidelines being in place. Has not slowed down our productivity or connection with one another.
    Rackspace Technology photo of: Racker Resource Groups provide opportunities for Rackers to participate in various cultural and community engagement events, like the MLK March.
    Rackspace Technology photo of: Flags are a traditional way at Rackspace Technology for Rackers to showcase who they are and where they're from!
    Rackspace Technology photo of: Rackers celebrate their win in the Annual Dodgeball Tournament at Headquarters
    Rackspace Technology photo of: Rackers
    See All Photos

    Affiliated Companies

    Onica Group LLCRelationEdge, LLC

    Rackspace Technology Job Seekers Also Viewed

    USAA Logo
    USAA

    3.7

    5,851 reviews
    Compare

    Glassdoor has 3,129 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.