Where do I begin. Given layoff notice. Many upset employees, Many employees not part of the layoff, left. Work going overseas. Billing is a mess causing collection issues. Prior to the layoff notice, many complaints about work overload, nearly impossible to manage causing much stress. I did ok . Using very outdated computer system and applications. User unfriendly. Micromanaged at times. Many managers are unprofessional in behavior and demeanor and play favorites. Too much undeversity. One side favors the other. Speak your mind, actions have consequences. Salary for what is expected is low. Benefits very, very expensive. It is a job not a career. Ricoh keeps reinventing itself and fails. Dying company. Look elsewhere. Not worth your time.