SANS Institute Reviews

3.0

37% would recommend to a friend

(154 total reviews)
avatar

Alan Paller

50% approve of CEO

26% positive business outlook

SANS Institute has an employee rating of 3.0 out of 5 stars, based on 154 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SANS Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

154 reviews
2.0
17 Aug 2023

The poor reviews are correct, not an exaggeration

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Upsides: 100% Remote work, ability to learn from industry experts , and decent pay (Depending on your role). There are pockets of really excellent people, and the events can be fun, but that's not all what makes for a satisfactory, stable job.

Cons

This is said sincerely, trust the bad reviews. When they receive a lot of bad reviews, they ask current employees to go in and say it's the best place ever. They do it because they're afraid of losing their jobs. Either that or they're one of the bullies that don't see a problem with everything that's going on. The culture at SANS is very toxic. The management and leadership is aggressive and it's a militant good ole boy's club. There is such a lack of communication and transparency, it's unreal. You're constantly having to keep up and gathering tons of information from individual sources because nothing is unified and everything is so tribal. What's worse, there is such a lack of diversity at higher levels. Everyone in a leadership position is someone's brother, uncle, cousin, or friend. The nepotism is very thick which results in a ton of people put into positions they don't know how to do. This causes a ton of micromanagement and an intense workload for others who produce results. If you're overworked and mention it, you're gaslit. If you give any sort of constructive criticism, you're gaslit. If you try to bring an issue of bullying or harassment to HR, you're gaslit and also told you will be fired if you talk about it to anyone. I've seen sexism get protected and leadership seems to think DEI is simply a money making lever they can pull. Because of this the workload is very intense because the company can't keep it together so they offload everything on everyone else and expect immediate results. If you try to triage and prioritize something else above another person's ask, you're met with animosity, pettiness, or aggression. Whatever person is asking you for whatever thing in that moment is the most important. There's a use it or lose it PTO policy, no sick days, and even when you try to take off for being sick, it's common a manager will ask you to work anyway or will ask if you completed any work while away on PTO. People are constantly getting laid off under the radar and the remaining employees are told not to contact anyone who was let go or they could get a reprimanding. You're forbidden to talk about salary ---which is illegal--- and they threaten to fire you if you do. If you try to talk about customer concerns or pricing, you're also met with animosity and made an example of in front of your peers.

2.0
15 Jan 2019

Old Boys' Club - STAY AWAY!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great mission. Some nice people.

Cons

The men running SANS are arrogant and clueless. They went to HBS a long time ago and have no clue how to run a modern business. The mission is important and the product is something people want, but the competition is on their heels and they're too full of hubris to make ANY changes. If you suggest improvements, they're offended and you get yelled at - in public. The atmosphere is one of fear. Everyone kids about getting a beat down from the execs and most people have a story to tell of theirs. I had ideas when I first came. Now I keep my mouth shut. Biding my time.

1.0
7 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Work from home is likely why people “love” it so much here, and stay forever. Expectations are very low because nobody here is smart about how to actually run a business. Not expected to actually fix anything. Easy job if you can smile and keep your mouth shut.

Cons

Actually proud of their antiquated paper systems. If you suggest tech to solve anything, you’re regarded with suspicion. Requires constant high praise, acknowledgement of alllll the great things that have “gotten them this far” and don’t even suggest or hint that anything could be done better or be improved. Maybe wait until you’ve been there 6 months. “Leadership” rarely actually knows anything about their job function. They are easily intimidated and offended. Also almost every “director” has about two direct reports, most are low level. To get in, you interview with 12 people so your actual hiring manager can spread the blame when they make a mistake. Interviewers only include “believers.” When you start your job and start talking to people, first they say they LOVE it, then they start complaining (in the next two minutes) about how “I’ve been trying to get them to change my title for five years.” “[Person or department] is a total waste of space; I hate [person].” What this indicates is the people who work here want to complain about how things work but won’t make any efforts to fix it. Fine with the status quo. If you work for a government bureaucracy and LOVE it, you may fit in fine. No org charts. No budget management or process. The only feedback I got was “Make sure you hug everyone. They just want to be loved.” Ummm... Upon joining you’re required to sign documents that say you’ll never talk about the company negatively in any way. The obvious 5-star “GREAT PLACE TO WORK! People who don’t like it here are dumb!!!” reviews are very obvious plants. Read the detail people go into in any review - good or bad. The more detail, the more honest, the more you should listen.

Viewing 1 - 3 of 154 Reviews

Glassdoor has 177 SANS Institute reviews submitted anonymously by SANS Institute employees. Read employee reviews and ratings on Glassdoor to decide if SANS Institute is right for you.