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      SERV

      Engaged employer

      Reviews by job title

      10 reviews
      2.0
      12 Aug 2019

      A lot of turmoil at Executive level

      Management
      Recommend
      CEO approval
      Business outlook

      Pros

      Company has an awesome mission and the staff works hard for the betterment of the clients' needs

      Cons

      Since the change in CEO (2016) there's been nothing but transition and turmoil at the corporate office. It's difficult for the company to operate effectively with the constant turnover and all the drama at the executive level.

      avatar
      SERV Response
      6y
      Thank you for your comments. We are indeed in a time of transition and growth here at SERV. There certainly have been many changes, including changes in staff, which can make for a busy and fast-paced environment. Just the same, SERV has been very successful under our current CEO's leadership, winning several prestigious awards and developing exciting new programs. You can learn more by visiting our website. We continue to work hard as a team and appreciate your recognition of our incredible mission and hardworking staff.
      3.0
      5 Aug 2021

      Decent place to work, you learn a lot

      Residential senior counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Working with the consumers on their goals. Learning more about mental illnesses.

      Cons

      Drama and gossip in the workplace. Corporate out of touch with direct support staff. Unfair pay between specific locations.

      avatar
      SERV Response
      4y
      Thank you for taking the time to share your feedback. We want every member of the SERV team to have a positive work experience and feel valued. Recently, SERV has made some of the most significant salary increases in its history. We have done this across our organization. These higher salaries will help us attract and retain team members who possess the necessary skills and qualities to provide the best care for the consumers we serve.
      1.0
      18 Aug 2020

      Stay Away

      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a lot of clinical things. Learned a lot about how the state works. Learned a lot about medicaid, medicare, other insurances, etc. Learned a lot about referrals and county resources.

      Cons

      Not enough pay. Mistreated. No serious consequence. You literally can get away with crime.

      avatar
      SERV Response
      5y
      We take your concerns and comments very seriously. SERV Behavioral Health System is committed to a high standard of ethics and compliance throughout our operations, and we would like the opportunity to investigate the concern you raised. Please contact our Compliance and Ethics hotline at 609-662-3111, where you can leave an anonymous voicemail. Thank you.
      5.0
      14 Aug 2019

      Feel Valued

      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      I feel extremely valued in my work here. Even the highest executives respect and value people on the lowest rank, which wasn't the case in a couple of my previous positions. Benefits are wonderful and always forthcoming, with health, dental, and vision offered to all full-time staff. Wellness programs are also offered and promoted to all employees. Workers are encouraged to enroll in continuing education (tuition reimbursement is offered!), and there seems to be lots of opportunities for upwards mobility. I can see myself staying here for a long time.

      Cons

      It feels like sometimes there isn't consistency between the sub-companies of SERV. I think that there isn't a good communication system in place between our many locations.

      avatar
      SERV Response
      6y
      Thank you so much for your comments. We are happy that you have joined our team and are enjoying the great atmosphere, rewarding work, and terrific benefits. We appreciate your feedback regarding communication: please rest assured that this is an area that is very important to us and that we're working to enhance organization-wide communications and welcome your feedback and suggestions.
      2.0
      14 Jun 2018

      Okay entry level

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady work schedule Coworkers Lots of opportunities for overtime Paid sick and vacation time

      Cons

      Lack of knowledgable supervisor Have to find own coverage for call outs

      1.0
      18 Mar 2024

      Don’t work here!!!!

      Mental health counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      The clients and helping them out.

      Cons

      Low pay , a lot gossip , higher ups don’t care about you and are money hungry, also high ups don’t really care about the clients , don’t work here

      1.0
      31 Jan 2022

      A mess

      Residential counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Entry level Good for resume Good residents

      Cons

      Management is a complete mess A lot of work for little pay

      4.0
      1 Aug 2016

      A good entry level position

      Residential counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible schedule, opportunities for promotion, lots of overtime

      Cons

      Many times you are working in the clients home which makes you vulnerable at times.

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