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      SM Retail

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      SM Retail Reviews

      3.2

      54% would recommend to a friend

      (386 total reviews)

      54% positive business outlook

      SM Retail has an employee rating of 3.2 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SM Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      386 reviews
      4.0
      6 Aug 2025

      Worked in SM Investments Corporation (SM Retail Group), Jan 2017 – Feb 2023

      It dept. head
      Recommend
      CEO approval
      Business outlook

      Pros

      • Strong support for cloud adoption and modern DevOps practices. • Opportunities to lead large teams and drive meaningful digital transformation. • Collaborative environment with access to cross-functional departments. • Good work-life balance in most departments, especially once team processes mature.

      Cons

      • Bureaucratic structure can sometimes slow down decision-making. • Innovation speed varies depending on leadership alignment. • Career growth beyond senior leadership roles may require transitioning to other SM units.

      3.0
      28 Sept 2016

      HR Assistant

      Human resources assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Developed interpersonal communication, critical thinking and problem solving.

      Cons

      Challenges and opportunities starts diminishing

      1.0
      18 Jun 2022

      WORST COMPANY IN THE PHILIPPINES

      Accounting manager
      Recommend
      CEO approval
      Business outlook

      Pros

      1.) OFFICE- the office is relatively new, it has pantry, and free coffee 2.) Secured Workplace - there are security guard every floor. And Cctv camera every corners.

      Cons

      1.) Not Flexible- they do not allow work from home. 2.) Disfunctional team- I was in a team where the bosses I was working with don't have manners and professionalism. They treat people like garbage and they Micro manage you. 3.) No trust to employees - the office is very strict even in terms of lunch time . You can not have freedom my lunch is 12:30 in the afternoon and office hours is 8am to 5:30pm. We cannot file overtime if we are not in the office so on weekends we must go to the office to finish our works. Every corner has cctv and the lights turned off after 6pm so you need to work no lights. 4.) No career growth 5.) Low Salary 6.) Worst Culture 7.) Envy bosses 8.) No Christmas Parties and gift baskets

      Viewing 1 - 3 of 386 Reviews
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      ReviewsSM Retail reviews

      Glassdoor has 443 SM Retail reviews submitted anonymously by SM Retail employees. Read employee reviews and ratings on Glassdoor to decide if SM Retail is right for you.