SMRT Reviews

Updated Jun 29, 2022

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Found 525 of over 595 reviews

3.2
50%
Recommend to a Friend
45%
Approve of CEO
SMRT Group Chief Executive Officer Neo Kian Hong
Neo Kian Hong
135 Ratings
Pros
  • "Work life balance ; good for learning(in 47 reviews)

  • "good bonus, good learning experience(in 42 reviews)

  • Cons
  • "lots of red tape and procedures(in 20 reviews)

  • "no work life balance; trains running daily(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Executive

      May 3, 2022 - Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good manager, bonus and benefits

      Cons

      Slow progression and pay increment

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    2. 4.0
      Current Employee, more than 10 years

      Good

      Jun 28, 2022 - Train Captain in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Biggest shift allowance among all the department in SMRT

      Cons

      Less family time and not a good lifestyle

      Continue reading
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    3. 4.0
      Current Employee

      Low gross salary

      Jun 16, 2022 - Engineering Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stability on the job and mandate

      Cons

      Poor management and have to between day and night

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    4. 4.0
      Current Employee, more than 3 years

      Ok la

      Jun 15, 2022 - Technical Officer in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good colleagues and 8hr rotating shift

      Cons

      Increment very little. Can be better.

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    5. 3.0
      Former Employee, more than 5 years

      Technician

      Jun 29, 2022 - Technical Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free travel. A lot of ot

      Cons

      No progression for tech staff. A lot of empty promises

      Continue reading
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    6. 3.0
      Former Employee, more than 3 years

      Ok

      Jun 26, 2022 - Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Public transport pass, high bonus payout (at least for me)

      Cons

      Junior executive might have to double up for senior executive/ manager responsibilities. Job progression might be slow.

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    7. 2.0
      Current Employee, more than 5 years

      na

      Jun 22, 2022 - Assistant Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the company is always looking for people

      Cons

      high turnover rate poor management low pay

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    8. 2.0
      Current Employee, more than 3 years

      Assistant Engineer SMRT

      Jun 20, 2022 - Assistant Engineer in Paya Lebar,
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to expand your electrical, electronic and mechanical knowledge.

      Cons

      7days rotating shift work + 2/3days off. Need to OT on off days to complete maintenance. Increment is bad. Even if you scored the highest grade, increment is 3%. Workload does not reflect pay.

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    9. 2.0
      Current Employee, more than 3 years

      Things are hard to change

      Jun 15, 2022 - Corporate Office Staff 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonus is not bad if you are a conscientious worker

      Cons

      toxic work environment, management has very traditional mindset, not open to change, not open to apologise. Bosses align to one person's view at the top so everything flows down from there whether or not it makes sense. Everything works to suit one person.

      Continue reading
      1 person found this review helpful
    10. 3.0
      Current Employee

      steady but no improvement

      Jun 11, 2022 - Executive Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not very stressful, can achieve work life balance

      Cons

      Career progression is not very clear in this company. Limited chance of being recognized. Job is repetitive and not much to learn in terms of technical skills. Unclear direction from management teams.

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    Viewing 1 - 10 of 525 Reviews
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    SMRT Reviews FAQs

    SMRT has an overall rating of 3.2 out of 5, based on over 595 reviews left anonymously by employees. 50% of employees would recommend working at SMRT to a friend and 37% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, SMRT employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SMRT. This rating has decreased by -1% over the last 12 months.

    50% of SMRT employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SMRT 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

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