SSW Reviews

3.8

76% would recommend to a friend

(43 total reviews)

Adam Cogan

66% approve of CEO

78% positive business outlook

SSW has an employee rating of 3.8 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSW employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

43 reviews
5.0
20 Jun 2025

Quite good, I think it's worth it.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I like the vibe here, and the boss is nice.

Cons

Not a big company, sometimes it's slow to achieve something.

1.0
19 Sept 2024

High pressure, toxic management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have some exceptional talent (but they all want to leave).

Cons

I worked at SSW for many years, and honestly, it was a draining experience. The work environment is extremely toxic, with constant pressure to meet unrealistic deadlines, which is a pathway to burnout. Worse, the goals are constantly shifting, making it impossible to get on top of things - and of course shifting means adding rather than changing. There's no regard for work-life balance, and the long hours make it difficult to sustain. The CEO has no respect for your time or your personal life and will message you after work hours on a regular basis, expecting your availability. Management is the main problem. Instead of providing support or constructive feedback, they often come across as overly critical, which just adds to the stress. It’s always about what’s wrong, nitpicking on every mistake and you have to find yourself constantly apologizing, even when it’s not your fault. There’s no real sense of appreciation for the hard work being put in, and it starts to feel like burnout is the norm. Even when something goes well, the negatives are always looked at first, even when they are very small compared to the positives. Some people get a lot out of SSW, but never for long. It's only a matter of time before people get burned out - the length of time depends on a combination of your resilience and how long the boss takes to decide to single you out for bullying. SSW might work for some people who thrive in high-stress environments for a while, but for anyone looking for a healthy workplace, I wouldn’t recommend it.

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SSW Response
1y
I am sorry the job had more ups and down than it should have. And I am sorry if the feedback was too nit-picky - I know it is sometimes. Hopefully you would have said I was a good boss – I would have wished that. I feel I am positive for most work I am involved in. There is a lot to do and a lot of learning - I do give my best for everything I do. But I know not everyone thinks that. I genuinely care about the work and the team, even when things are challenging. We push back on clients and we try not to over promise. Thank you for everything. I hear your pain with deadlines – the devs mostly like the Scrum process, however I know there are sometimes deadlines with the other teams and I totally hear you. I don’t like seeing employees stressed. As an example, proposals have deadlines (SSW Sales team) and the SSW TV team deals with deadlines. Both departments have done great work and they get great jobs for the devs. Both teams have shaped the careers of many developers and in many cases turned them into stars – which has advanced their careers. Always happy to have a chat or a beer when the time is right for you. -a
2.0
23 Sept 2024

Micromanaged, old-fashioned and inflexible

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Access to many great people and engineers - Salary sacrifice for laptop/smartphones - Emphasis on good written communication practice

Cons

- BYOD, the work laptop is barely sufficient - Enforced internal weekly and daily tasks even when fully engaged with clients - Poor work-life balance - Flat, shallow hierarchy - Frequent micromanaging on many levels - New ideas are very difficult to introduce - Minimal office facilities - Minimal support for self-education and improvements - Self well-being is not a discussed topic - Uneven pay. There are no standards on pay structure - Terrible performance review process. Annual reviews are pushed to be done outside working hours unpaid

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SSW Response
1y
Thank you for taking the time to share your feedback. We value your input and genuinely regret to hear about your negative experiences. We strive to provide a supportive and positive work environment, and it’s clear from your comments that there are areas where we can improve. Ensuring that our team members feel heard, valued, and supported is a top priority. We appreciate your acknowledgment of the talented individuals within our team. We recognise that there’s more we can do to enhance the overall employee experience by improving support for self-education and wellness initiatives. Your feedback is invaluable in helping us grow and become a better organisation.
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Glassdoor has 50 SSW reviews submitted anonymously by SSW employees. Read employee reviews and ratings on Glassdoor to decide if SSW is right for you.