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Thank you for sharing your feedback, and I'm sorry to hear that your experience at Infotelligent didn't live up to your expectations.
I'm glad to hear you appreciated our WFH policy and timely salary.
Regarding your concerns about our call volumes and daily routines - sales is a discipline and numbers game (involving both, quantitative and qualitative metrics). This is especially true for prospecting and pipeline generation. We're in the business of building the best outbound sales team in the world, and yes, that does involve a significant number of calls. However, we understand the importance of work-life balance and don't wish to have our team feeling overwhelmed.
Our mock call practice is aimed at continuous improvement, to sharpen our sales skills, and to ensure we're delivering top-notch service to our clients. If it came off as repetitive or unhelpful, that’s feedback we need to hear. If this is something majority of our team feels, we’ll definitely look into how we could make our daily trainings more engaging.
As for policies, we aim to operate in line with industry standards while also carving out our own path. This balance can sometimes be challenging, and your perspective will help us reassess and improve where needed.
Your advice to management is crucial, and I can assure you that we do listen, and we're committed to acting on valid concerns. If you felt this wasn't the case, we apologize, and we’ll definitely use this feedback to improve our response to issues raised by our team.
If you'd like to share more about your experience or if there's anything else you’d like us to know, feel free to reach out to me at jaggi@infotelligent.com.
Thanks again for your time at Infotelligent, and all the best with your future endeavors.
Take care,
Raunak Jaggi
Founder @ Infotelligent
