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      SendBird

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      SendBird Reviews

      3.7

      66% would recommend to a friend

      (90 total reviews)
      avatar

      John Kim

      63% approve of CEO

      51% positive business outlook

      SendBird has an employee rating of 3.7 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SendBird employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      90 reviews
      3.0
      26 Sept 2023

      Good Company

      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Transparent and has a good leadership. Flexible woring hours

      Cons

      Frequent lay offs. unstable jobs.

      4.0
      26 Oct 2025

      Great place to work

      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      - Sendbird is a great place to work. - good environment and good leadership - good pay

      Cons

      - Sudden Change of company directions to make it sustainable - some core engineers/product team are very stressed with the work .

      5.0
      21 Jan 2023

      Great founder, product, and culture - Expanding TAM

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Firstly, the CEO is a wonderful leader. John exhibits high IQ and EQ, thoughtful organization and transparency, and sets a prime example in his actions. The product is best in the space, although the overall space is running into headroom. The company is doing a good job of expanding the product suite into a wider TAM, demonstrating keen foresight/strategy but with a nimble strategy.

      Cons

      The need to build a wider product portfolio will be a challenge from the current product architecture. Keep pushing. The engineering team seems massive but the throughput and pace of innovation seem much slower than for smaller organizations. But has gotten better recently. The company seems to be hamstrung by retaining an engineering center of gravity in Korea.

      Viewing 1 - 3 of 90 Reviews
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      ReviewsSendBird reviews

      Glassdoor has 95 SendBird reviews submitted anonymously by SendBird employees. Read employee reviews and ratings on Glassdoor to decide if SendBird is right for you.