Shopmatic Reviews

Nothing really. It’s a young company hence requires employees to thrive on an adaptive & committed mindset. So not recommended for the faint hearted.

Shopmatic acquired local software-as-a-service firm CombineSell. - Toxic workplace (join at your own risk!) - High turnover rate even at the Management Level (all middle management change like nobody business) - High turnover rate in Business Development team and Account Management team - KAMs are overloaded with clients/ accounts - No OT pay and AWS - No time-off even you work extra hours - Special campaign days, you need to work too! and not getting paid! - When you are on leave, you are still required to attend to the clients under your care and need to reply to work matters - Management has no clear directions - Terminated employees without valid reasons - Underpaid for the work you have done - Jokes on this company that don't even have the basic office essentials such as Microsoft Office - Provided lousy company laptop No support for the Combinesell team (poor salaries, no raises, no new hires for much needed functions, no support from managers). Middle management changes so often, alot of time is wasted on unnecessary new processes (without learning anything from old processes), direction changes often too so alot of work is wasted. Account managers are expected to figure out the business model for the company and no training or proper guidance is given. Yet when something goes wrong, managers will turn around and blame the account manager or shirk responsibility. Poor service delivered to the clients and clients are all very unhappy with Combinesell. Be prepared to bear the brunt of customers' anger and frustration. If you care about your mental health and welfare, do not join this company. No room for career progression or any appreciation for employees.