Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

53% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.7 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 34 reviews)); "Good benefits that keep improving" ((in 24 reviews)); "Supportive culture and great people" ((in 20 reviews)); "work life balance is great" ((in 13 reviews)); "Unlimited PTO" ((in 11 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 12 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 8 reviews)); "Awful communication." ((in 8 reviews)); "But the bonuses almost make up for it." ((in 4 reviews))

What are employees saying about SimpliSafe redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe redundancy and their outlook for job security at SimpliSafe in 2026.

SimpliSafe Reviews

3.3

53% would recommend to a friend

(359 total reviews)

Hilary Schneider

33% approve of CEO

46% positive business outlook

SimpliSafe has an employee rating of 3.3 out of 5 stars, based on 359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimpliSafe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

359 reviews

2.0

24 Jun 2026

Great teammates and mission, but leadership struggles persist

Firmware engineer

Recommend

CEO approval

Business outlook

Pros

Great teammates, very collaborative. It’s clear everyone here believes in the mission. Competitive salary

Cons

New leadership is rudderless. Flailing and constantly making changes to leaders. No more long term incentive plan for managers and lower. It feels like they’ve been figuring out things as they go since the acquisition by GTCR. Low opportunity for advancement.

5.0

2 Jun 2026

Great culture with excellent training and perks

Loyalty agent

Recommend

CEO approval

Business outlook

Pros

Great Culture Great Training Great Perks

Cons

Hours can be an inconvenience

3.0

14 May 2026

Good work-life balance, but disorganization is an issue

Firmware engineer

Recommend

CEO approval

Business outlook

Pros

Good work-life balance, very accomodating place to work. Inclusive.

Cons

Disorganized, feels like it lacks a shared vision.

Viewing 1 - 3 of 359 Reviews

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SimpliSafe

SimpliSafe Reviews

Company ratings over time

Reviews by job title

Great teammates and mission, but leadership struggles persist

Great culture with excellent training and perks

Good work-life balance, but disorganization is an issue

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Jobs at SimpliSafe