Reviews by job title

32 reviews
2.0
3 Jan 2023

Great once, now going downhill quite fast

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Interesting product, millions of users. Access to a lot of usage data that lets you run AB tests and try out potential features on a whim. - Has some of the most talented and caring people (especially in the lower ranks) that you can find. This is getting lost, sadly since they end up leaving or even fired. - Unlimited holidays, although people are taking only the old amount + 4 or 5 more because they fear this will play against them in the future when promotion time comes.

Cons

- Politics are here to stay. It used to be different but now everyone only cares about themselves and not about making things happen. This behavior is encouraged by the company itself (the upper management) by hiring more and more "Heads of X" and bringing their acquaintances from their past companies putting them in made-up positions that have not proven any value months after their hiring. - Communication has gone out the door. Things happen in secret first and are communicated in shady ways (for example firings get announced through email when no one uses it instead of Slack, and promotions (especially for managers) get reported through Slack instead). Also, it is worth mentioning that a month has gone by since 22 people were laid off and there has been no official announcement from the company in order to cover it up. - Management is not held accountable. The layoffs happened because of a lack of growth but none of the Senior Leadership Team got affected by it, some even got promotions. During 2022, a lot of top-down decisions were made but the people that ended up paying the price are in the lower ranks. - Diversity. 3 hubs (originally Zurich, then Belgrade, now Barcelona) but now they only hire engineers where is cheaper (Serbia), without taking into consideration if everyone on the team they are hiring for is in one location. The same goes for Marketing and Barcelona, at least all the people are getting hired there. - People do not care. And the people that care are not part of the decision-making process even if the company could benefit from that. Your job title (if you are not an Individual Contributor) and how your manager perceives you are the most important thing for 95% of the people in the company. The once-great Smallpdf culture is lost.

2.0
21 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Some great professionals who are a pleasure to work with. You have the opportunity to learn a lot and use the individual growth budget to improve your skills.

Cons

Things have changed dramatically lately. At the end of November, there was a first wave of layoffs, which surprised most employees: a few weeks earlier we had been told that there wouldn't be any layoffs. Also, we had the Xmas party 2 weeks after that, which most people found quite inappropriate. In the last 3 weeks there have been layoffs on a regular basis: 3 people 2 weeks ago, 2 people last week, and 27 people this week. Some of the remaining employees have been told they will be let go soon. All this created a tense environment where it is impossible to work well and focus on anything. Everyone thinks they can be next and I don't blame them.

avatar
Smallpdf Response
3y
Hello and thank you for your honest feedback. As you know, there has been a change in management recently, and following current economical trends, but more importantly, our user's needs, some changes in the product vision had to be made. We understand that this came as a difficult change for the whole organisation, and especially for people that we had to say goodbye to. We offer you our full support in this transitional period and also want to help you find your next career option. If there is anything additional that you feel you might need on this path, please don't hesitate to let us know.
1.0
23 Feb 2023

Complete lack of respect

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I generally enjoyed my time there, some nice people and decent perks.

Cons

They told us late last year that there wouldn't be any layoffs, and then in November I was let go along with 21 others (including people who had large impacts on the company culture). I was initially told it was due to "market conditions", which alone is pretty bad, there was no remorse or even acknowledgement from management that they had made mistakes that lead to this. We then later found out that certain things are meant to be done before a mass layoff in Switzerland, which smallpdf did not do. Their response to this was that only 9 of us were actually laid of, and the rest were fired due to their own performance, and I was now one of the latter (and apparently this is legally totally ok). We weren't given the performance improvement plans that employees are promised (they were quick to point out that they aren't obliged to do this, but couldn't give me a reason beyond it being a "company decision" as to why I didn't get one). I got a meeting with a couple of managers in which they gave all the things they'd come up with to justify me being let go due to performance, most of which were largely unfounded but of course they hadn't taken the time to discuss these things with me beforehand, so I had no opportunity to explain and defend myself. They made a pretty awful offer of one extra months pay than I am legally entitled to, but given all at once at the end of the year, so once you factor in the taxes it didn't really work out that favorably. I was told by just about everyone involved that I could reach out if I needed any assistance, but most of my questions have been ignored and it's taken me months to chase them up for various documents, including my reference letter. During this time there has been multiple more rounds of firings, including the C levels and just recently another 26 people gone, as far as I am aware still with little communication to the current employees.

3.0
21 Jul 2025

not great

Recommend
CEO approval
Business outlook

Pros

cool team, smart people, flexibility depending on the team

Cons

failed to grow thanks to poor management, people got laid off in tranches. people know the company and product and prefer not to work there. Those that do, decide not to remain long.

4.0
23 May 2023

Ups and Downs

Recommend
CEO approval
Business outlook

Pros

Nice people, good salary, some interesting challenges.

Cons

After layoffs the trust in management is quite low.

avatar
Smallpdf Response
2y
Hi there! Thank you so much for your feedback. We are glad you are enjoying your team and projects. When it comes to trust, it's expected to have a situation like this in the time of change, but we are working on earning back that trust because we know it's the most valuable thing in an organization. Feel free to contribute in any way you'd like if you feel like there is something we're missing.
1.0
1 Nov 2023

A shadow of what it used to be

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hard to find anything to hold on to at the moment, to be frank. They have been removing perks one by one without being open about them, who knows what will they change next.

Cons

This is just a shadow of the great workplace it used to be. No salary reviews even to adjust for inflation, here is a quote from one of the founders when people complained about salaries having been frozen for 2 years "I don't think anyone is, but if someone is struggling to pay the bills let us know and we will see what we can do". There is a person getting fired or quitting every two weeks in average for the past 6 months. Even if the job market is tough right now you still have people leaving because they really dislike what the company has turned into. There is a certain group of people that just agree with whatever the founders decide to do next and they get favoured. You can see this because they get promoted and sometimes this is communicated and sometimes it is not (even though the company says that every promotion should be). Read old reviews before the first round of layoffs, you will always find the same, people used to love working here because of the people they were surrounded with. This has been completely eradicated and management doesn't care, everyone is seen as disposable (especially if you are vocal about things that could be improved). Comments made by management about how we have great offices and we should be using them have been dropped lately more than ever. Also "I never see this person in the office". So much for "remote work". It seems that you are also valued on how much you attend the office. It is just sad to see how things have changed, I wish I was not writing these words but I think it is fair for anyone thinking about joining to know the truth. If you like to be told what you need to do every day instead of the company relying on your expertise and insights then yes, this is a great place.

avatar
Smallpdf Response
1y
Hi, Thank you for taking the time to provide such detailed feedback. We’re truly sorry to hear about your frustrations and the negative experiences you’ve described. Clearly, we have fallen short in areas that are important to our team, and we take your concerns seriously. Regarding your points: Hybrid Work: We are transitioning to a hybrid work model, and employees have the flexibility to choose how they work best—be it in-office, remote, or a mix of both. We will work on clearer communication about this to ensure everyone feels equally valued, regardless of where they work. Psychological Safety: Creating a supportive and respectful environment is a top priority, and we are actively working on fostering better psychological safety and open dialogue to make sure everyone feels heard and respected. Salary Reviews and Transparency: While we acknowledge challenges in the past, we are actively reviewing our approach to compensation and promotions to ensure fairness, consistency, and timely communication. This review is currently in progress, and we are committed to making decisions that prioritize the growth and well-being of our people. Turnover and Layoffs: We recognize how difficult this has been for everyone. We're committed to building greater stability and addressing the root causes behind these changes. Your feedback highlights areas for immediate improvement, and we’re taking steps to rebuild the workplace culture that people love and respect. If you’d like to share more details or suggestions, we’d welcome the chance to listen further. We sincerely regret that this was your experience, and we are committed to doing better for both current and future team members.
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