SmartRecruiters Reviews

Pros

SmartRecruiters has an amazing vision and a great product.

Cons

- Managerial training is lacking and would go a long way to enable direct managers to hone the skills of their team. - Lacks direct channels of communication between HR and the employees, hindering employee feedback.

Pros

- Exceptional management team: they blend empathy and fearless execution - Excellent product market fit: It's amazing to be part of a success story - Best in breed product - Convivial atmosphere where people genuinely appreciate each others' company - Innovative: HR tech may not sound sexy because it's not, until you realize that innovation is celebrated at SmartRecruiters. - Great opportunities for internal mobility, - Loyalty: Though the company is only 8 years old, ~ 25% of employees have been there for at least 4 years

Cons

Fiscally conservative, and that's often wise, but the product doesn't rely on VC money as much as others in our space do, we grow with the growth of our revenue, which has been fairly good.

Pros

SmartRecruiters is really beginning to accelerate away from the competition and continues to set the bar in terms of being an open, modern solutions that people love to use. The market is competitive but we continue to grow the team in both in Europe, US and now APAC and its an exciting time to join as we are winning more and more flagship brands who align to our mantra of Hiring Success. We have a real sense of team culture, a great employee brand and a strong sense of purpose. Our recent HiringSuccess EU event in Berlin was amazing and is reflective of the energy and passion across our customers, partners and employees. We are on a journey, the learning curve is still steep but we have many successes behind us and more to come! The product team have launched GDPR, AI and soon CRM and are full throttle with ensuring the solution in 'enterprise grade' yet still requires little or no training. Everyone who sees the solution is impressed. Internal meetings and communication is strong across the business now having settled into a good rhythm and this company still amazes me how people rally around you when you need something or are struggling with solve something. Senior management are approachable and open and there are regular events that brings the teams together. We have also built out a strong core of disciplined people in Europe who work together and help ensure we don't have any blind spots.

Cons

We continue to mature as a business, we innovate and take risks and change is a constant. Internally we are evolving quickly having internationalised, scaled our solution and also expanded our team over the last 2 years. It can be tiring but there is never a dull moment!

Pros

Focus on innovation - Quarterly product releases Brilliant product management team Great implementation team Very reactive technical support team Very good FAQ/Well documented Help Center ... But only in English API integration helps 3rd party integration Overall good team spirit Remote work culture Customers in all industries and all company sizes ... but some too small to get real value from product Financial stability

Cons

California decision making center - hard to provide fast response when customer issues happen outside of US Shortage of resources in Europe - Recruitment plan is insufficient to support growth Misaligned success & sales team on customer strategy No feedback culture with teams. Hard to tell what to improve. Lack of transparency on strategy/key figures/finance Confusing communication/marketing on Marketplace Needs a brand new Reporting module All new modules seem to have been designed for US market only Lots of EMEA customers are lost with new features as product changes too quickly - Need a localized help center (in at least 3 european languages). Non US jobboards do not like principle of SR standard API so won't integrate GDPR compliance really needs improving