SmartRecruiters Reviews
Updated Aug 31, 2021
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Approve of CEO
Jerome Ternynck
85 Ratings
Pros
"A very experienced leadership team that clearly has a long-term plan for the company" (in 9 reviews)
"And catered lunches 3x per week" (in 6 reviews)
Cons
"Senior management is openly hostile and display their inexperience at every challenge" (in 4 reviews)
"Some folks are a little resistant to change in a company that is constantly changing" (in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Working in triads (engineering, product, design)
Cons
Rapid growth ahead of the company.
- Former Employee, less than 1 year★★★★★
Pros
Nice office, very friendly coworkers
Cons
Huge workload, no one can make any decision, teams always try to push decision-making to other teams with no result. Management is not empowered. Many coworkers are overworked, frustrated and tired.
- Current Employee, less than 1 year★★★★★
Pros
Very people-centered and lots of opportunities to have an impact.
Cons
It is very engineering-focused, which can sometimes hinder creativity and design.
- Current Employee, more than 1 year★★★★★
Pros
- Remote first company - Unlimited holidays - Diversity and inclusion
Cons
- Maybe transparency about carreer opportunities
- Current Employee★★★★★
Pros
- Fair compensation within average market range.
Cons
- Can't think of something at the moment.
- Former Employee★★★★★
Pros
Well-organized company with strong values and company culture, and a dedicated management team.
Cons
Going full-remote without clear boundaries on the working hours resulted in less consideration of employes' work-life balance.
- Former Employee★★★★★
Pros
- Incredibly smart and caring people. Employees are very devoted to the success of the company. You will find inspiration in others. - Salaries a bit above market for the company size. - Exciting time for the company - Great product
Cons
- A great amount of politics and leaders backstabbing each other. - Employees are simply resources that are being pushed for more and more for output. No work-life balance, no care about mental health. - Lots of great people in Marketing, Product and Dev left in 2020 (including 4 at VP level). That was a sign that there was something inherently wrong but nothing was done to course correct.
- Current Employee, more than 1 year★★★★★
Pros
Nice people, growth mentality & opportunities for advancement
Cons
Some gaps in communication on bigger picture
- Current Employee★★★★★
Pros
So far - the best employer I ever had. Culture, people, vision, and values are fully aligned with what I believe in.
Cons
Non applicable - I can't think about anything I don't like about SR.
- Current Employee, more than 3 years★★★★★
Pros
Hardworking co-workers that are skilled and top in the industry.
Cons
Toxic environment. The message from the CEO that is shared publicly is not how the CEO leads behind closed doors. SmartRecruiters needs to practice what it preaches as an HR Technology Company that is trying to set the example globally. Leadership is not aligned with strategy locally or globally. If you challenge, you are conveniently replaced. Contributions made are quickly forgotten as strategy is constantly changing. Global is not supported the same way that San Francisco is. SmartRecruiters has created an amazing image of company culture and support. It is sad that this is not the internal experience and management can’t be trusted. Each team is out to protect their own people at the cost of other teams and customer impact.
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